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HELP - 80GB drive shows up as 11GB

Nerdology

Junior Member
Here's the problem. A friend of mine has a Dell T700r (PIII-700, not sure what motherboard it runs).

Well, there's not much that can be done about that general problem, but there's a specific subproblem now. Feeling cramped with the Seagate 28GB hard drive that was included with it, he ordered an additional hard drive from Dell, which arrived tonight. I found it's just a generic Seagate Barracuda IV 80GB, the same drive I run and am quite happy with... so yeah, he spent about $50 more than he should have on it
His motherboard has two IDE channels; the secondary channel runs a CD-RW and a DVD-ROM drive; the primary is empty. In one of his PCI slots is a Promise Ultra66 controller with two additional IDE channels. The first channel has his Seagate 28GB on DMA-4 (Ultra-ATA 66) as master. The second is empty.

To that system we try adding the 80GB Barracuda. When plugged into the motherboard with either a 40- or 80-conductor cable, it simply is not detected, even after upgrading to the newest BIOS, which reports ability to handle capacities above 64GB.
When plugged into the Promise card under any setting (master, slave) on either channel, it is reported as about 11GB. My computer detects it for what it is, 80GB, so it's not simply a mislabeled drive. The web site for the Promise card says it will support capacities up to 128GB.

Anyone seen this before and know how to solve it, short of getting a new controller card?
 
Nerdology, not sure if this helps, but have you tried your working 80GB drive on his Dell rig to see if it would work? This might narrow down the issue you and your friend are having.
 
try flashing the promise card bios, after doing that put the master (28gb) and the slave (80gb) on the same channel on the card.
 
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