HD PROBLEM !!! NEED HELP!!!!

HikkiFan

Senior member
Feb 24, 2002
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I been trying to format my HD by DOS and I keep getting some like " Trying to recover allowrance unit". Anyone know what this is?
 

ST4RCUTTER

Platinum Member
Feb 13, 2001
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Do you mean "Trying to recover allocation unit..."?

Sounds to me like you've encountered bad sectors while formating your drive. How old is it? What make/model? Here is a snippet from a website on this type of error:

"If FORMAT stutters during its progress and says it is trying to "recover an allocation unit", chances are that the drive has sustained some physical damage and has bad sectors. If you were out of the room and missed this, a summary of the drive, including of any bad sectors, will be displayed at the end of the format process.

To look further at any bad sectors, use the SCANDISK utility, and run a surface scan. If there are only one or two bad sectors, and their location is apparently random, it's likely the drive has been damaged. However if you find large numbers of bad sectors, either in some sort of a pattern, or all starting at one point, it is possible that the drive has not been properly set up in CMOS.

Normally the presence of bad sectors is an indication that a drive is 'on it's way out'. However if the bad area is not too big, and is located toward the end, you might consider repartitioning the drive to use just that part of the drive that is unaffected. This practice is not recommended for a system where data integrity is important."


 

Derango

Diamond Member
Jan 1, 2002
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<< I believe it's the IBM GXP 60 or 75 model... it's a 40gb drive. >>



Uh oh! Those are problem drives :( You might want to head over to IBMs web site and download the Drive Fitness test. Run that, and see what it says. You could have a serious problem, and thats a good way to figure it out.
 

Derango

Diamond Member
Jan 1, 2002
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<< ahhhh.... the drive is only a few weeks old :( >>



That woulden't surprise me :) IBM has had a lot of problems with the 75GXP series, and fewer (but still quite a few that I've heard about) problems with the 60GXPs. My 3 month old 75GXP died on my in december. I've since decided not to get any more IBM hard drives, considering they deny the problem. Contrarty to IBM's statements, there IS a problem.
 

ST4RCUTTER

Platinum Member
Feb 13, 2001
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I believe it's the IBM GXP 60 or 75 model... it's a 40gb drive.

That's probably your problem right there. The GXP 75 had some of the highest RMA rates in a long...long time. The GXP60'S had a few problems too. There is a utility from IBM that will scan your disk and determine if it's on its way out. I would check it and try to RMA the drive. IBM has had a class-action lawsuit brought against them for this series of problems.
 

Derango

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Jan 1, 2002
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For more information on the problem, as well as how to RMA your drive to IBM (don't expect much from them though :( ), you can check out the anandtech FAQ Here
 

Derango

Diamond Member
Jan 1, 2002
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<< Is it possible to fix the bad sectors? >>



For a while...I did a low level format on my 75GXP, but they came back in a month. Thats generaly the case for everyone who has this problem. RMA is to return the drive to IBM for replacement. If the Drive fitness test says you have a defective drive, then RMAing it would be your best option. However, you'll probably get a refurb thats going to die in a few months.
 

ST4RCUTTER

Platinum Member
Feb 13, 2001
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RMA stands for "Return Material Authorization".

It's a number companies use to track returned merchandise.
 

HikkiFan

Senior member
Feb 24, 2002
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Is it possible to get a percentage refund? I don't want a drive that will die out in a few weeks....
 

Derango

Diamond Member
Jan 1, 2002
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<< Is it possible to get a percentage refund? I don't want a drive that will die out in a few weeks.... >>



Probably not...but you'd have to call them and see. I don't think they're in the busniess of giving out refunds
 

ST4RCUTTER

Platinum Member
Feb 13, 2001
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Not likely. You may have some lee-way if you're willing to join the class-action lawsuit. You'd probably have to wait quite a while though. In most cases IBM will just accept your bad drive and issue you another refurbished one. I'm pretty sure IBM would not issue a refurb that will suffer the same problem. I could be wrong though...

My best advice...swallow the frog and pick up a nice Maxtor or Western Digital.
 

WyteWatt

Banned
Jun 8, 2001
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Once again i predicted more IBM 75 and 60 gxp series failures post in here and once again there are more post of them dieing. Just shows you how bad IBM HDs really are. But john sure will not listen to me but thats fine. I am just trying to warn people just like some others do too. Still do not understand why people buy IBM HDs when we have warned people. I guess they do not care, do not listen, or do not care about losing all their data and will just RMA it and get a new one from ibm everytime. But hey thats their chose. Fine with me.

*** I predict more IBM 75 and 60 gxp series HD failure posts very soon ***
 

Derango

Diamond Member
Jan 1, 2002
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<< Not likely. You may have some lee-way if you're willing to join the class-action lawsuit. You'd probably have to wait quite a while though. In most cases IBM will just accept your bad drive and issue you another refurbished one. I'm pretty sure IBM would not issue a refurb that will suffer the same problem. I could be wrong though...

My best advice...swallow the frog and pick up a nice Maxtor or Western Digital.
>>



I suspect, since their equivilant of a low-level format fixes the problem, all IBM does is just wipe the disk, slap a refurbished sticker on it, and send it back out again.
 

ST4RCUTTER

Platinum Member
Feb 13, 2001
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I suspect, since their equivilant of a low-level format fixes the problem, all IBM does is just wipe the disk, slap a refurbished sticker on it, and send it back out again


I seriously hope not. That would be willfully distributing a known defective product. The problem cannot be resolved by a format, even low level. As described in the FAQ, thermal expansion of the HDD platter makes data storage totally unreliable. IBM is going to lose a lot of money over this, lawsuit or no lawsuit.
 

Carrot44

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Oct 9, 1999
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I had the 75GXP fail on me but when I ran the test it was fine.

Spent Hours on the phone with IBM trying to fix it.

So decided to lose all and use the utility wipe info and it failed off the get go. Sent IBM the error file and they called me back right away and said the test only reads the drive does not test for writing and when I tried to erase the drive and it failed the test reported that it could not write to the drive.

That make sense?

Ken
 

Derango

Diamond Member
Jan 1, 2002
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<< I suspect, since their equivilant of a low-level format fixes the problem, all IBM does is just wipe the disk, slap a refurbished sticker on it, and send it back out again


I seriously hope not. That would be willfully distributing a known defective product. The problem cannot be resolved by a format, even low level. As described in the FAQ, thermal expansion of the HDD platter makes data storage totally unreliable. IBM is going to lose a lot of money over this, lawsuit or no lawsuit.
>>



Sorry, I meant that is apprantly fixes the problem, since after low-level formatting my drive, it worked for about a month and a half, then it started clicking again. That would explain why the replacements sometimes even failed within a month of being recieved as a replacement for a defective drive.