Having problems using DVD burner

[toronado97]

Alright, I'm going to say it up front. I am a burning noob. I knew just enough about my old CD burner to drag stuff into it and make CD's.

Recently I bought a Samsung DVD burner with lightscribe, as I torrent occasionally and having the extra disc space is pretty much a requirement for many of the downloads out there nowadays. Unfortunately, either due to my own idiocy, or some fixable problem, I cannot seem to make DVD's consistantly. In fact, I have only successfully done so twice, out of about twenty attempts. Every failed try seems to happen during the "lead in" phase, and apparantly leaves me with a coaster, as I can't seem to get Nero to recognize the disc after this happens, so no wiping and restarting for me.

System specs:

Intel C2D E6400 @2.6 ghz
2 GB DDR2800
Samsung DVD Burner with Lightscribe
Windows XP SP2

I am including an error log from Nero, it doesn't mean anything at all to me but perhaps someone here will be able to look over it and give me something to go on. I'm hoping it's just some configuration issue that I can fix in options, but I'm worried that it's an actual drive issue. I got it from Newegg a few months ago, and hadn't really used it for anything other than reading DVD's until a week ago or so, and it reads just fine. Only problem is the write aspect.

Error Log:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 12:35:32 PM
Nero Version: 6.6.0.19
Internal Version: 6, 6, 0, 19d
(Nero Express)
Recorder: <TSSTcorp CD/DVDW SH-S182M>Version: SB03 - HA 4 TA 0 - 6.6.0.19
Adapter driver: <JRAID> HA 4
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <QT5232J MZV926B >Version: 1.0 - HA 5 TA 0 - 6.6.0.19
Adapter driver: <alvf03l0> HA 5

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6L160M0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorpCD/DVDW SH-S182MSB03 JRAID Port 4 ID 0 DMA: Off
CdRomPeripheral : QT5232J MZV926B 1.0 alvf03l0 Port 5 ID 0 DMA: Off

=== CDRom-Device-Map ===
TSSTcorp CD/DVDW SH-S182M E: CDRom0
QT5232J MZV926B F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2046MB (2095532kB)
Free physical memory: 1547MB (1584724kB)
Memory in use : 24 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

16.7.2007
ISO compilation
5:10:37 AM #1 Text 0 File Isodoc.cpp, Line 6368
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

5:10:37 AM #2 Text 0 File Reader.cpp, Line 127
Reader running

5:10:37 AM #3 Text 0 File Writer.cpp, Line 122
Writer TSSTcorp CD/DVDW SH-S182M running

5:10:37 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

5:10:37 AM #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

5:10:37 AM #6 Text 0 File DlgWaitCD.cpp, Line 272
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2194927 (487:45.52, 4286MB)

5:10:37 AM #7 Text 0 File DlgWaitCD.cpp, Line 284
Write in overburning mode: NO (enabled: CD)

5:10:37 AM #8 Text 0 File DlgWaitCD.cpp, Line 2494
Recorder: TSSTcorp CD/DVDW SH-S182M, Media type: DVD-RW
Disc Manufacturer: CMCW02 -
Disc Application Code: 64, Disc Physical Code: 214

5:10:37 AM #9 Text 0 File DlgWaitCD.cpp, Line 450
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:10:37 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2194928 (2194928) = #2194928/487:45.53
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2194928 blocks [TSSTcorp CD/DVDW SH-S182M]
--------------------------------------------------------------

5:10:37 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [TSSTcorp CD/DVDW SH-S182M] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4495212544, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2194928 | lead-out | 1 | 0x41 | 0x00

5:10:37 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

5:10:38 AM #13 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

5:10:38 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

5:10:38 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2x (2,770 KB/s)

5:10:38 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

5:10:38 AM #17 Text 0 File DVDR.cpp, Line 2619
Recording mode: Sequential Recording Mode

5:10:38 AM #18 Text 0 File Mmc.cpp, Line 21864
Set BUFE: Super Link -> ON

5:10:38 AM #19 Text 0 File DVDR.cpp, Line 2774
Start write address at LBA 0
DVD high compatibility mode: Yes

5:10:38 AM #20 Text 0 File Cdrdrv.cpp, Line 8926
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-RW (3), Part Version: 1.1x (2)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

5:10:44 AM #21 Text 0 File Cdrdrv.cpp, Line 1289
05:10:44.046 - TSSTcorp CD/DVDW SH-S182M\H4 T0 : Queue again later

5:11:12 AM #22 SCSI -1176 File Cdrdrv.cpp, Line 1437
SCSI Exec, HA 4, TA 0, LUN 0, buffer 0x06A90000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x72
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x01 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x72 0x01

5:11:12 AM #23 CDR -1176 File Writer.cpp, Line 311
Session fixation error

5:11:12 AM #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

5:11:13 AM #25 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

5:11:13 AM #26 Text 0 File DVDR.cpp, Line 3017
EndDAO: Last written address was 447

5:11:13 AM #27 Phase 181 File dlgbrnst.cpp, Line 1832
Writing lead-out...

5:11:13 AM #28 Text 0 File DVDR.cpp, Line 3050
Estimated time for 30mm Borders: 6min 44sec

5:11:13 AM #29 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 2x (2,770 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 6/1/2006 6:11:06 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\InCDfs.SYS': Ver=4, 3, 20, 1, size=101504 bytes, created 7/25/2005 11:53:28 AM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDpass.SYS': Ver=4, 3, 20, 1, size=29696 bytes, created 7/25/2005 11:53:04 AM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDrec.SYS': Ver=4, 3, 20, 1, size=8704 bytes, created 7/25/2005 11:53:30 AM (InCD4 driver for win NT/2K/XP)
File 'Drivers\jraid.sys': Ver=1.14.00.00 built by: WinDDK, size=41728 bytes, created 7/20/2006 10:39:24 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Any help would be greatly appreciated, I'm feeling very frustrated at the moment.

 

[montag451]

Hi,
What dvd's are you using?
Are they the cheap 50 for $10, or a named brand?

 

[toronado97]

They are Memorex's. Not a very good brand I understand, but certainly would not expect a 90% fail rate on them either. I just tried to make a backup of Oblivion and went through 5 discs which are now apparently unusable and still haven't gotten it to go past 1% w/o failing. The fact that it's always dying in the same place makes me think it's not the DVD's, but something else causing the problem.

 

[PurdueRy]

Originally posted by: toronado97
They are Memorex's. Not a very good brand I understand, but certainly would not expect a 90% fail rate on them either. I just tried to make a backup of Oblivion and went through 5 discs which are now apparently unusable and still haven't gotten it to go past 1% w/o failing. The fact that it's always dying in the same place makes me think it's not the DVD's, but something else causing the problem.

Thought that came to mind...are your SATA ports clock locked? Your OC could be messing up data transfer if they are not. I doubt it but try setting the CPU back to stock and then burn.

Also, if you haven't, verify that you have the latest firmware(SB01)

Lastly, try different software and a different cable. If none of this works...chances are you just got unlucky with a bad drive. I wouldn't let this sway you from this drive. It really is excellent from all my usage of it.

 

[Old Hippie]

Nero Version: 6.6.0.19

That's pretty old. Use the free trial of Nero 7, and see if it helps.

Between this;

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

and this;

Session fixation error

It looks like your burner just doesn't like that media.

 

[KAZANI]

I think the problem is with the JMicron controler:

Adapter driver: <JRAID> HA 4

This causes DMA to not be enabled for your drive. Check your BIOS settings and disable the RAID on this Parallel ATA channel. Then run Nero InfoTool and look at the "Configuration" tab if DMA is on.

 

[montag451]

As above,
And also, try CdburnerXP - free non-bloatware burner - nice and easy to use (just drag and drop).

Won't harm your system and might help us figure out the problem.

 

[toronado97]

OK, Tried new cable, Nero 7.0, a return to stock speed, and checked firmware. None of this has helped the situation unfortunately. Kazani, I dug around in my Bios but was unable to find a reference to your suggestion. Could you possibly direct me to where that would be, or give me an idea where to look? Everything regarding my SATA and IDE channels seems to be configured properly from what I can see, but yours is about the last hope I have other than trying new media or buying a new drive at this point.

Montag, I tried CdburnerXP actually before I used Nero, and it was doing the same thing with it. It is either a hardware malfunction, or something is set up incorrectly somewhere, I just have to find it.

 

[montag451]

Nice one.
At least it narrows the problem down.

Can you uninstall the dvdburner in hardware dev.
Re boot, let win reinstall.
See if that does anything.
It is possible that you have got a dodgy one though - can you try it in someone else's computer?

 

[toronado97]

Yeah Montag I think I'm going to have my dad bring his burner over, and take mine with him. See if I can burn on his and vice versa. I will try the windows uninstall of the device here in a few, dinner time.

 

[montag451]

Ok, good luck.

bedtime for me soon.

 

[PurdueRy]

Originally posted by: toronado97
OK, Tried new cable, Nero 7.0, a return to stock speed, and checked firmware. None of this has helped the situation unfortunately. Kazani, I dug around in my Bios but was unable to find a reference to your suggestion. Could you possibly direct me to where that would be, or give me an idea where to look? Everything regarding my SATA and IDE channels seems to be configured properly from what I can see, but yours is about the last hope I have other than trying new media or buying a new drive at this point.

Montag, I tried CdburnerXP actually before I used Nero, and it was doing the same thing with it. It is either a hardware malfunction, or something is set up incorrectly somewhere, I just have to find it.

Go to Device manager and in the IDE/ATAPI host controllers(select properties for each device listed) you should see option for transfer mode. This is where you can verify DMA.

 

[toronado97]

Ok, I checked the DMA info in my device manager, and all of them are set to auto detection, and DMA if available. My primary IDE adapter is showing up as running in Ultra DMA Mode 5, which I assume is correct. I just deleted and reinstalled the device itself from the device manager as Montag suggested, so going to try another burn shortly. If I still can't get it to work I might try and get a different media type.

Could there be an actual issue with the file itself? I'm trying to backup a torrent that is 4.2 gigs long in a zip file. The file is not corrupt and everything works fine with it, but maybe the problem is the file itself and not the hardware?



EDIT: Tried burning a DVD after uninstalling and reinstalling the device driver, still fails at 1%. Sigh, I dont know where to go with this.

 

[Old Hippie]

Gets frustrating, I know. Sometimes I just gotta step back, and let it rest for awhile. Have a :beer:.

 

[montag451]

You might want to unzip it,
I presume it is a movie.

It would be easy using Nero to burn the iso file to dvd, cddburnerxp wont do this I think.

 

[simondedalus]

oh..............you provided minute details ............
...........i think your problem is already being solved......................

 

[KAZANI]

You need to disable that Jmicron RAID controller because it's messing with your DMA. Study your motherboard's manual for the corresponding BIOS setting. Also take a look at this thread:

Okay, Just figured out that the jraid controllers caused the problems, once I removed the raid configure program through add/removed programs the IDE port was re-recognized as standard atapi ports and everything works fine.

quote: Originally posted by: plouie10 Hi, Quick question, when burning 2 dvd's at once I can't get it to burn faster than 4x which completes in about 15 minutes. When I had the same two dvd burners attached to my old P4 3.0Ghz they would burn at full speed in about 7 minutes. I noticed in nero is shows the adaptor as jraid instead of atapi. Am I doing something wrong? Because there is only one IDE controller I have one set up as master and one as slave, this never posed a problem before. Hope someone can shed some light on this. Thanks

Also don't trust the device manager for DMA listings, use the Nero infotool. If you can, post a screenshot of the "Configuration" tab. (A nice screenshot program is MWSnap)

Until you have resolved the issue I suggest you use a DVD-RW disk for testing, to avoid wasting coasters.

 

[Old Hippie]

Until you have resolved the issue I suggest you use a DVD-RW disk for testing, to avoid wasting coasters.

I wish I'd have thought of this many moons ago! I don't even have any of the RWs.

 

[toronado97]

I'm using RW discs. The problem is after it fails the burn, the discs are apparantly unusable. For instance, if I have one of the failed discs in my drive while I reboot, windows will hang on load until I remove it from the DVD drive. If I insert one of the failed discs while using Nero, Nero hangs until I remove the disc. Same for the My Computer folder, I can't do anything with Windows until I take the disc back out. I think its because of autoplay trying to play a disc maybe, and recognizing that there's a disc in the drive, but the disc has no start/stop information so it just sits there reading it forever until it's removed. The drive activity light will be on constantly while one of the bad discs is in the drive. Anyone know how I can recover those discs, I'd appreciate it.

 

[imported_Baloo]

There are files size limitations. Fat32, for example, only supports file size up to 4 GB. That file you are trying to burn is 4.2 GB. The filesystem uses on DVD's might not support files that size. there's a good chance this has something to do with this issue. But check out what some have said about jraid too.

 

[toronado97]

I'm trying to burn a folder containing files, not a single 4.2 gig zip file Baloo.

 

[KAZANI]

Originally posted by: toronado97
I'm using RW discs. The problem is after it fails the burn, the discs are apparantly unusable. For instance, if I have one of the failed discs in my drive while I reboot, windows will hang on load until I remove it from the DVD drive. If I insert one of the failed discs while using Nero, Nero hangs until I remove the disc. Same for the My Computer folder, I can't do anything with Windows until I take the disc back out. I think its because of autoplay trying to play a disc maybe, and recognizing that there's a disc in the drive, but the disc has no start/stop information so it just sits there reading it forever until it's removed. The drive activity light will be on constantly while one of the bad discs is in the drive. Anyone know how I can recover those discs, I'd appreciate it.

I use Alcohol 120% to erase those disks, using the "Ignore illegal TOC (always erase)" option.