Question Having a number of issues

Sonikku

Lifer
Jun 23, 2005
15,906
4,930
136
I've had two blue screens in the last days, in addition to many small issues over the past weeks and was wondering if anyone can help. Windows always logs it before restarting, but I don't know where to look or how to paste it. I have all Microsoft updates, all my drivers are up to date and I keep third party apps to an absolute minimum.

Some of the issues I've been having:
-I'll right click on my desktop to bring up Nvidia control panel and windows hangs with a rotating circle where the pointer is. Web browser and gaming still still work.
-Screenshots take a while to load. I use a Samsung NVME drive.
-Firefox has tabs that crash multiple times every day now.
-Blue screens of death. I've been getting on occasionally over the past few weeks but my last two were in the last 24 hours.
 

Steltek

Diamond Member
Mar 29, 2001
3,359
1,095
136
I would check SSD for errors, and use a malware / virus scanner to look for rootkits, specifically, mining trojans.

Definitely this to start, maybe a scan with the free version of Malwarebytes. If this doesn't turn anything up, make sure your system is set up to write kernel dump files and install Whocrashed. The next time it bluescreens, run Whocrashed and have it analyze the dump files for possible causes.

It also probably wouldn't hurt to run a Windows Memory Diagnostic or a session of MEMTEST86+ on the system as well to check for a memory problem.

What are your complete system specs, and what version of Windows are you running? Is your system overclocked?
 

Sonikku

Lifer
Jun 23, 2005
15,906
4,930
136
Windows 10
16gb gskill ram
9600k (not overclocked)
1080ti FTW3
Samsung 970 nvme

No errors found upon scan. No malware found with malwarebytes either. According to problem details under the security and maintenance tab it says the last bluescreen was hardware error, but I can't tell from the data what component.


Problem: Hardware error

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 144
Parameter 1: 3003
Parameter 2: fffffe8f32ca85b0
Parameter 3: 40010000
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 1033
 

mikeymikec

Lifer
May 19, 2011
21,103
16,315
136
I've had two blue screens in the last days, in addition to many small issues over the past weeks and was wondering if anyone can help. Windows always logs it before restarting, but I don't know where to look or how to paste it. I have all Microsoft updates, all my drivers are up to date and I keep third party apps to an absolute minimum.

Some of the issues I've been having:
-I'll right click on my desktop to bring up Nvidia control panel and windows hangs with a rotating circle where the pointer is. Web browser and gaming still still work.
-Screenshots take a while to load. I use a Samsung NVME drive.
-Firefox has tabs that crash multiple times every day now.
-Blue screens of death. I've been getting on occasionally over the past few weeks but my last two were in the last 24 hours.


That'll tell you what the BSODs were for (and so you can tell us :) ).
 
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