I have worked in a grocery store for almost 8 years. I have worked as a video clerk and a customer service counter employee. I have slowly tranformed from a happy, upbeat guy to a miserable shell of a man. I hate my job. I hate people.
I have learned that 1 out of every 3 people I wait on are complete morons. People gripe about the most trivial things. People expect employees to bend over backwards to serve their needs. I don't believe the motto "the customer is always right," but I do try my best to be helpful and courteous.
Example: I work graveyards and we keep very little money in the drawers. I post 3 signs at the door saying I cannot accept $100 bills from 11pm - 7am. I also post the signs in places where customers are sure to seem them within the store. The other night a man came in at 2am and caused a huge scene. He screamed and called me names because he couldn't break a hundred for a $7.00 purchase. Is it that hard to understand that we cannot keep large amounts of money in the tills?
This happens at least 2 times a night. People act so ignorant when they cannot get their way. I try my best to inform customers about the policies at night. I cannot ask each customer if they are going to try to use a hundred dollar bill.
That is just 1 in MANY examples of how people can be. I am sure that tech support people get an earful. I feel sorry for anyone who has to deal with beligerant customers on a daily basis....like I do.
I have learned that 1 out of every 3 people I wait on are complete morons. People gripe about the most trivial things. People expect employees to bend over backwards to serve their needs. I don't believe the motto "the customer is always right," but I do try my best to be helpful and courteous.
Example: I work graveyards and we keep very little money in the drawers. I post 3 signs at the door saying I cannot accept $100 bills from 11pm - 7am. I also post the signs in places where customers are sure to seem them within the store. The other night a man came in at 2am and caused a huge scene. He screamed and called me names because he couldn't break a hundred for a $7.00 purchase. Is it that hard to understand that we cannot keep large amounts of money in the tills?
This happens at least 2 times a night. People act so ignorant when they cannot get their way. I try my best to inform customers about the policies at night. I cannot ask each customer if they are going to try to use a hundred dollar bill.
That is just 1 in MANY examples of how people can be. I am sure that tech support people get an earful. I feel sorry for anyone who has to deal with beligerant customers on a daily basis....like I do.
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