Has anyone ever rma'ed a Soltek Board? Where on the website?

[jhbball]

My buddy's Soltek Nf2 socket a board just died on him, and he wanted to see if it was still available to rma. I checked the website, but there seems to be no e-rma service, or anything of the sort. Does anyone else have information on this?

 

[DAPUNISHER]

He needs to contact their tech support so they can issue an RMA provided it is still within the warranty period. First, check for leaking, bulging, blown capacitors as I've had several reports of this issue with Golden Flame series boards, and it'll help expedite the process so tech support doesn't have him troubleshoot before authorizing the RMA should that be the issue.

 

[jhbball]

do you happen to know the standard warranty for their boards? I believe the board is just over a year old.


Also, I checked the board over, and didin't notice any budling capacitors.

 

[DAPUNISHER]

You will have to confirm with tech support, but I believe their warranty is only for one year. That is all misrcorps.com provides.

 

[CraigRT]

their support is really good, I've emailed them before on a question about my SL-75DRV4 mobo and they replied within a couple hours, with an excellent response.. so you should have no problem contacting them about it.....