I was with progressive. When I first joined the military, I looked at everyone for insurance. USAA, Geico, Progressive, State Farm and even some local ones. I ended up going with Progressive because it was the cheapest. This was back in 1997. I had used them ever since until a few months ago.
Originally, when I got progressive I was driving a '91 mustang. Ugly but cheap. I ended up getting a corolla in 2000. When I decided to switch to my corolla, I did the shopping arond thing again. Progressive was the lowest again. I'm also not talking like a few bucks either time. I'm talking huge differences. I remember on the 2000 corolla that USAA wanted to charge me $1100 every six months despite a perfect driving record, a safe vehicle, and me being in the military. Progressive was like $740 every six months.
Fast forward to this year. Back in June I bought a mazda RX8. Did the same procedure. Shopped around and again progressive was the cheapest at $630 every 6 months for me. Since I had been with them for 8 years without a problem, no claims, nothing on my record, I chose them again. I set my insurance up like last time, and they were suppose to auto withdraw my bill. I saw that they had started too, and have the bank records showing they made the attempt to pay for my second month of insurance on my RX8. Then for some reason they withdrew they cancelled the withdraw. I didn't notice it, I assumed it went through because I had plenty of cash in there for it. About a month and a half later I realized progressive didn't withdraw or try to withdraw any funds at their scheduled time. I called them up and asked what the heck is up? They researched it some and said during my last phone conversation that I told to phone rep to cancel auto billing and set me up for normal billing. I was like WTF? I never said that. They had also dropped my policy because I was now 2 months late on payment. After much arguing I finally got them to FIND that phone conversation, since it was recorded and had them play it back with me listening. NOT ONCE during that conversation did I cancel my auto billing. In fact, I said, MAKE SURE when I get switched over it auto bills me to the same date! The person who originally switched my service to the new car screwed up! I asked if I could get my old policy back and they said no. I had to pay the remaining balance AND start a new policy to be covered. I was like WTF? They said I owed them $450 bucks.. grr. So I paid it. Then I went through the process of starting up a new policy. They ran the checks and said to start a new policy it would be $1450 every 6 months!!!!! At this point I was dumbfounded. I couldn't believe this. A company I had been with for 8 years, had zero problems with, I had a perfectly clean record, and I was only a few months ago paying $630 every 6 months to be told I need to pay $1450 every 6 months was absurd. This was all THEIR fault in the first place, not mine at all. If that dumb phone rep had done what I told her to do I wouldn't have had this happened.
So, I called around again. Out of everyone only Geico was willing to give me a halfway decent rate again. $802 every 6 months. While it was more then what I was paying it was by far cheaper then anyone else. I hate Texas auto insurance policies. I still can't fathom why a 27 year old guy with no accidents, no claims, perfect driving record since I was 16 has such high premiums still.
Cliffs: Switced to Geico not because they were cheaper originally but because Progressive is a bunch of retards