Hardware reboot error

Touareg

Junior Member
Dec 22, 2003
13
0
0
I could use a little help. I just put together a system:

Asus sk8n + AMD FX51
ATI 9700 pro (128)
1 gig Mushkin 3200 ECC twinpack
Creative labs Platinum sound card
(2) 74 g raptors in raid 0 SATA
(1) 250g maxtor diamond 9 ATA 133
The raptors are primary... all drives run off mother board
Antec 480w ps
(2) Plextors: 52x cdrw + dvd burner
3.5 floppy
com1 enabled/com2 is not
front and rear usb/ firewire rear - and front off the creative lab panel

The only "legacy" card is a compaq fax/modem pci

Whenever I have my system plugged into my home network... the system crashes to a blue screen with a message about a hardware_exception error (system is halted to protect itself - this is a windowsXP professional message) and reboots (it happens within 30 sec to 5 minutes every time). It will happen if I am accessing the network/internet or if I am just working locally. If I unplug the network cable it will not crash no matter how long I leave the system on or what I am doing locally. I have swapped out the cable and even the port into my router (netgear R0318). The system device manager shows no conflicts... all my drivers are current and loaded.

I give up..... (its late), tommorow I will take out the modem... other than that could it be a bad motherboard?

Thanks
 

Twilling

Senior member
Oct 9, 1999
221
0
0
I've seen this problem before. You are using incorrect drivers for your NIC card. Sometime WindowsXP will install what it thinks are the correct drivers and report in system devices that everything is swell. When you attempt to use this devices a crash happens. I've seen this happen with modems and Nics. Trust me on this. Verify your NIC by opening your computer copying the information off the NIC, do this for your modem too. Do a google search for the latest drivers and install. This should fix you right up.
 

Touareg

Junior Member
Dec 22, 2003
13
0
0
I'll give that a try.... as I said (it's now the morning after my original post and I've gotten some sleep), I'm going to pull the modem card and see what happens.

I was able to get to the windows update page briefly last night and there was an updated driver for the modem. That has been installed. The NIC is built into the motherboard. It is a 10/100/1000 ethernet.... I can't believe that it will conflict with the netgear 10/100 WAN router and netgear switch - and I am not sure where to get newer drivers for it other than the ones supplied. There are no updated bios/drivers for this motherboard on the ASUS website. There is not an updated bios for the netgear router on their site either.

Thanks for the info..... HAPPY NEW YEAR everyone.
 

bacillus

Lifer
Jan 6, 2001
14,517
0
71
suggest you avoid installing third party drivers from off the MS update site for more likely than not it'll hose your system.