Hard Drive not showing up

Xanager

Member
Oct 21, 2001
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I have an old Quantum Firewall drive from a old Gateway computer. I just need to get some information off of it. I'm running XP Pro. When I plug it in and start up, the computer recognizes it in Device Manager, and says it is working properly, but it isn't showing up in My Computer or anything. Does anyone know what is up?
 

wfbberzerker

Lifer
Apr 12, 2001
10,423
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try updating the drivers for it, and see if you can assign a drive letter to it in windows management. look here for instructions on how to do that.
 

Xanager

Member
Oct 21, 2001
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Okay, update. I went to the admin disk controls, and the drive doesn't have a letter by it. When I right click to give it a letter, that option is grayed out. It is a Fat32 drive, but can't XP read both NFTS and FAT32?
 

obenton

Platinum Member
Oct 11, 1999
2,012
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Apparently it appears to XP that the drive is not formated. Possibilities are that the drive is no longer working, that current motherboard is not assigning the same sector configuration to it as did the old motherboard, or FAT has become corrupted. If you have the old computer, put it back and see if the drive works.
 

Xanager

Member
Oct 21, 2001
67
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I just took the drive out of a working computer, so the drive definitely works. I didn't know if jumper settings mattered, so I tried all of those. The drive was made in 1997, and I can't find any drivers. The older computer doesn't have a NIC, CDR, etc, otherwise I would just get the files that way. Any other ideas, other than doing a parallel cable transfer?
 

QTPie

Golden Member
Dec 30, 2001
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why don't you format it in WinXP ?
EDIT: You should see it after reboot.
 

Budman

Lifer
Oct 9, 1999
10,980
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Why dont you try booting in dos & see if your files are still there?

get a boot disk and go see if the files are there,if they are maybe you can copy them to your other hd.
 

Budman

Lifer
Oct 9, 1999
10,980
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Originally posted by: QTPie
why don't you format it in WinXP ?
EDIT: You should see it after reboot.


I just need to get some information off of it.


He cant format,he needs info on it.
rolleye.gif
 

RanDum72

Diamond Member
Feb 11, 2001
4,330
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How do you attach it? As slave, master, first/second IDE channel? When your computer boots up, does it 'see' the harddrive? If not, try going to the BIOS and set the IDE settings to Auto.
 

Xanager

Member
Oct 21, 2001
67
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I've tried the drive in all positions. If I put it in the master position, it starts to boot up just as it would when it was in the old computer. Gateway GoBack comes up and bugs me about the computer clock being different, etc. So I think the info is still on the drive.

I will try copying from DOS when I get off work this afternoon.

I still have a machine with 98 on it (so did the old drive). Do you think hooking it up to the 98 machine might work, instead of the XP machine?