Hard Drive Issue or Something else?

[JPS35]

I recently purchased a Samsung 1TB internal Hard Drive that I hooked up to my EVGA 680i motherboard. However, after using the computer for a period of time (an hour or so), it would freeze up, close out, and sometimes reboot. It would then not be listed as a boot device in BIOS and often would have to reinstall Windows 7 to get it running again (sometimes it would "repair" with the Windows Startup Repair). It often reported that the MDR was messed up. So, I RMA'ed the drive to Seagate (who apparently owns Samsung Drives), and they sent me a Seagate 1TB (32mb). I used this one, and same thing. I have recently purchased a Haswell i5 and Asus z87-Pro for an upgrade and used this hard drive, but the same thing keeps happening. I can get everything loaded and good to go, but when I try to play Skyrim, Dead Space 3, or sometimes access the internet, it goes bonkers.

So, I am not sure if it is something in Windows, another bad hard drive (Disk check and FDisk say it is fine), or something else. Any assistance is greatly appreciated.

I also checked Disk Management, and it shows my Drive C: as a Simple Layout and Basic Type. One File System is Healthy (EFI System Partition - 100mb) and an NTFS FIle System that is Healthy (Boot, Page File, Crash Dump and Primary Partition).

 

[Matt1970]

I would start with checking your event log.

 

[saad_ahmed]

Check the internal temperature of your system, these type of problem may arise due to temperature. get you drive to your friend system and see if it is working there.

 

[denis280]

I would start with checking your event log.

Agree:thumbsup:

 

[JPS35]

I have noticed this evening that everything seems to be working okay as long as I am not using a program that accesses the hard drive too often. For example, I start to platy Skyrim, and after about 10-15 minutes into it, it closes out and the computer starts freaking out, slowing down, freezing, and moving slow.

The event viewer is showing most recently (within last hour) several instances of:

"The driver detected a controller error on \Device\Ide\IdePort1"
Source: atapi
Id: 11

Specs:

Haswell i5
Asus z87 - Pro
2x4gb Ripjaw Ram
Evga gtx470
WD 1TB (7200rpm 64 cache) - New (replaced the last two Seagates with this).

Could this have something to do with either the Sata cable or power cable to the drive?

 

[Bubbaleone]

I have noticed this evening that everything seems to be working okay as long as I am not using a program that accesses the hard drive too often. For example, I start to platy Skyrim, and after about 10-15 minutes into it, it closes out and the computer starts freaking out, slowing down, freezing, and moving slow.

The event viewer is showing most recently (within last hour) several instances of:

"The driver detected a controller error on \Device\Ide\IdePort1"
Source: atapi
Id: 11

Specs:

Haswell i5
Asus z87 - Pro
2x4gb Ripjaw Ram
Evga gtx470
WD 1TB (7200rpm 64 cache) - New (replaced the last two Seagates with this).

Could this have something to do with either the Sata cable or power cable to the drive?

There are two SATA 6.0 Gb/s ports that are dark brown; those are ASMedia. There are six SATA 6.0 Gb/s ports that are yellow; those are Intel. Be sure your operating system disk is connected to the Intel SATA6G_1 port. If you've had your operating system disk/s connected to the brown ASMedia ports, then that's part of the problem. The ASMedia SATA controller should only be used for storage and optical drives.

The Event Viewer errror message you posted refers to the (Microsoft) IDE storage controller, yet in your OP you posted that the OS drive is GPT/UEFI. What's connected in IDE mode?

 

[JPS35]

Yes, I have the operating system disk on the yellow port 1 and the DVD drive on port 3.

I don't believe that anything is connected in IDE mode. I know that the UEFI Bios has GPT/UEFI formats listed under boot devices.

 

[VirtualLarry]

The Event Viewer errror message you posted refers to the (Microsoft) IDE storage controller, yet in your OP you posted that the OS drive is GPT/UEFI. What's connected in IDE mode?

I don't believe GPT and IDE mode are mutually exclusive. He may have forgotten to set AHCI mode on the disk controller.

 

[JPS35]

I don't believe GPT and IDE mode are mutually exclusive. He may have forgotten to set AHCI mode on the disk controller.

Larry, this is beyond my technical knowledge and know how. Would you please walk me through this as to what I need to do or check for?

Thanks!

 

[Ketchup]

Hello JPS35, are you using the same SATA cable you have had since the first drive issue?

 

[JPS35]

Hello JPS35, are you using the same SATA cable you have had since the first drive issue?

No, I switched it with the one that I had my DVD drive plugged into. But, given that the two of them are older cables, I am wondering if this might be it as well. Of course, with all the other plugs, cables, etc. lying around, this is one I do not have a spare of. Searcing for a new SATA cable.........

 

[JPS35]

Okay, I have replaced my SATA cables, am completing a new install of Windows 7, and installing additional programs and hardware in one at a time. So far, things are looking good and running much better.