Hard drive has no properties.

savior

Member
Oct 10, 1999
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Hi everyone,

Well I seem to be having a problem with my computer. I plan on running some basic diagnostics from WD (gotta love how you need a win98 install to make the disk.) But for the time being I'm looking for opinions.

I have a hard drive that's a couple years old. I set it up as a slave and literally only put flat files. No programs, no dlls, no nothing. Just design stuff and mp3's, etc. Last night I had a couple mp3's running (though I'm prety sure they came from my linux box) and I was encoding a video to compress it and save some space, I was cleaning up the drive. When I woke up this morning the video had failed, supposedly becasue of an error in a particular frame. I tried to run the original file to see if I could run it fine from win media player. It told me it couldn't read the file (same error it gives when you don't have divx installed and the file is encoded that way...)

I didn't check any other files except for another video which gave me the same error. Assuming something happened to Windows recognizing the dll I restarted the computer. then I noticed my real problem. The hard drive is recognized by the BIOS and Windows 2000. But has no properties. It gives an error that it is corrupted when you try to access it and scandisk won't run because the thing acts as if the drive isn't there. Yet it shows up, just no access.

Has anyone encountered anything like this before. I'm pretty sure I defragged it a month or 2 ago, and like I said it's only files, so it isn't read and written to very often, only when I'm working. Thus the defreagmentation is usually not too bad. It's a 30GB WD drive. I believe 7200 RPM, but since I'm at work I'm not sure the model number.

Usually, unless it's a physical error you can read things off the drive and only corrupted files are affected. I'm not used to drives dying on Win2000, the errors are phrased different. I'm used to the drive not showing up and making weird noises. Mine "sounds" fine. Anyone have any ideas, is it just something where I have to check the disk for errors (something scandisk won't let me do, hopefully WD's diagnostic or Maxtor's will give me some answers) or is the disk shot? Am I gonna be able to recover anything if I send it away. I don't have a way to back things up outside of CD-R's so I only have some of my work on those. There goes all my work in college....

Please help, or at least tell me it's a fixable thing, you just don't know how. ;)
 

Ape

Golden Member
Jul 29, 2000
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What file system are you using on the 30 gig (NTFS, FAT32) . Also, try booting up on a boot disk and run fdisk to see what it says about the drive. If fdisk says no file system you have your answer. If it does, check your cable and make sure the drive is getting the correct power. Also, is the drive making any weird noises. Check those this out. Ape Out.
 

savior

Member
Oct 10, 1999
37
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Hi Ape,

Well I converted the drive to NTFS a while back, though it was originally in Fat32. All my partitions are now in NTFS. As far as I can tell the drive is not making any noise, though I haven't opened up the case yet and stuck my ear next to it. I'm at work right now, so I can't check with fdisk right now. I'll try and get some more info before I go to bed tonight (I have frisbee and won't get hom til 9:30ish.)

Thanks Ape, I'll keep everyone posted.
 

KillerCow

Member
Jun 25, 2001
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So the partition shows up under 2k, but you can't access it? Try unmounting then remounting the drive in Disk Manager.

If the drive has "no properties" then it's likely that the connection to the drive is broken, or the drive's firmware is pooched. Put the drive on its own channel and check the cables (IDE and power) -- swap them if you can. Then try to read it. If that fails, run WDdiag and see what it says. If you still get nothing, try to flash the drive's firmware... but I haven't tried to do that to a HD, so I don't know if WD will let you.

It's also possible that the FAT has been corrupted, or a bad sector has developed in the FAT, or the partition table is a little out of whack. Then you could try rebuilding the MBR, but that likely wont help. If WDdiag says it's all ok, but you still cant access the drive, I am at a loss. Maybe you had a virus.

You could also try the drive in another machine, just to eliminate everything else as the source of the problem. Try to use a Disk Recovery tool (like DiskDoctor or something) to see what it says about recovering you data.

Good Luck
 

savior

Member
Oct 10, 1999
37
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0
Hi everyone,

Well I came home and tried the Maxtor (I got my drives reversed, it's a maxtor) utilities and the drive passed every test. I couldn't get the actual MaxBlast II to work, it kept popping up errors. But during it's initial startup it said that there was an error in the ntfs. So I'm assuming, since it didn't find any errors that it's the initial portion of the drive. Anyone know how I can fix this? I assumed the Maxtor disks would work, but I have no idea why it won't work. It booted fine on my brothers machine so I ended up making a bootable CD with the files, and it got further, but still gave me errors when trying to access files on the disc/disk. At least it looks like the data is still there.

I'm looking for anything that'll do it I guess. I could buy partition magic if that would work... But I'd rather not spend money if it's possible. Anyone got any solutions? Thanks Ape and KillerCow.



 

savior

Member
Oct 10, 1999
37
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Good morning,

I've been looking around for some software to fix the drive. But I'm not sure where to look. Does anyone have any ideas? Should I keep trying to use Maxtor's stuff even though I can't seem to get the software to load correctly on my machine? Could anyone verify KillerCow's comment about a virus? Usually don't they go after the C: drive, not a data drive that just sits there usually? Though Windows does access it from the perspective of "My Documents" is routed there.

Partion Magic? Norton Utilities? Anything fix these problems reliably?

The guys here think that the drive didn't "close" the files I was accessing, so the drive is in limbo. As soon as I find something that'll "close" the file the drive'll pop back up again.

I have to get back to work, I'll look some more on my lunch break.
 

KillerCow

Member
Jun 25, 2001
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it said that there was an error in the ntfs
then the file system is corrupted.. the data is likely still there, just not accesable.

It booted fine on my brothers machine so I ended up making a bootable CD with the files, and it got further, but still gave me errors when trying to access files on the disc/disk. At least it looks like the data is still there.
Run scandisk on the drive on your brother's machine.

I've been looking around for some software to fix the drive
I havn't tried to recover an NTFS drive before. You could try to find a copy of Norton Disk Doctor.

The guys here think that the drive didn't "close" the files I was accessing, so the drive is in limbo.
NTFS is transactional.
 

savior

Member
Oct 10, 1999
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Ok, so now I've gotten the actual error, I'll post it here. And sorry KillerCow, the Microsft document didn't help, it was referenceing a drive newly converted, I'm not allowed any access to my drive, period. The solution given is impossible.

Here's the actual error message that MAx Blast Plus gives, which is why it won't start correctly as far as I can tell.

An NTFS partition has been detected that has an invalid signature. This usually indicates an unformatted partition. All NTFS partitions must be properly formatted in order to proceed. Use NT disk administrator.

Can anyone help on this? I was given some info about a program that might help, but I'm not sure it does what I need here exactly since I've never encountered this before...

http://www.diydatarecovery.nl/~tkuurstra/mbrresc.htm
http://www.pccertify.com/drive-clinic.html

Thanks everyone.
 

savior

Member
Oct 10, 1999
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bump :)


Well I still haven't decided which would be better...

Buy software (could be expensive) or buy new drive and copy over data, then low level format old drive and poof, two "new" drives.

Thanks everyone
 

KillerCow

Member
Jun 25, 2001
142
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Sorry man; I am tapped out. I would copy whatever data that I could to another drive, zero fill and format the defective one, then copy it back. I think that "xcopy /E /H /K /O /X" will copy long file names under 2k and xp... but check before you kill the old data.

I don't think that http://www.diydatarecovery.nl/~tkuurstra/mbrresc.htm will work since your problem is likely in the NTFS file tables and not the MBR. I couldn't load the other page.
 

savior

Member
Oct 10, 1999
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Thanks KillerCow,

I ordered the drive last night. I got another Maxtor, only this one'll be bigger. :)

That software company just wasn't up to snuff for me when it comes to trust. Seemed a bit too much like a couple guys sitting in a basement. Granted the software could be great, but when the web site hasn't been updated and is poorly designed and the software costs hundreds of dollars I start to lose interest quickly. If they looked more like a company then I might be more inclined to spend some money. But that was just too much money for too little marketing. Hell, I'd redesign it for them, for the software as collateral, hmm... maybe I should email them :)

Thanks everyone, I think I'm all set on this one, hopefully.
 

savior

Member
Oct 10, 1999
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Ok, so now I got my drive and it's all set, the only problem is that the only disk copy program that I have won't launch. So now I have noe way to copy over the old damaged drive. And I'm wondering if it'll work at all.

I need a piece of software to clone the disk, ignoring the partition and boot information. Does anyone know of a program that does this, preferably cheap. I need this info back and now I just need something to copy over the contents, it shouldn't need to understand what it's copying, it should be able to just start copying whatevr it finds after that first few hundred k on the disk that contains boot and partition info. Anyone?