hanybanoub, a "sweep" account is brokerage language which means the default cash account. In other words, if you send them a check, they deposit it in your sweep account. Similarly, if you sell stock, receive a dividend, or receive interest, then that money gets "swept" into your sweep account. It happens automatically.
Assuming that you followed the online sign-up and chose an account name and received a password, you should be able to login to your account and see your brokerage account number. One place to find it is on the "Trading" screen, which can be accessed by selecting "Trading" in the menu bar. It will appear towards the top right of that screen as a 9-digit number.
If you can't find it, then you can call their customer support at 1-800-825-5723. When I called, there were several levels of voice prompts, after which I was immediately connected to a live person who was able to answer all my questions.
I signed up online only a few days ago (and immediately mailed my check), so I should be receiving my info packet in a few days. I believe that the info packet will contain instructions for how to select which of their Money Market funds I want to use for the sweep account. A few of them currently pay between 5.4 to 5.7% interest. The customer service guy told me that until I select a Money Market fund, my cash will earn a lower rate of around 3.5% (which is better than most banks).
If you signed up through the offer link at the top of this thread, then you should be receiving your Visor within 6 to 8 weeks of funding the account. I guess if you go below $1000 in the account before the end of 6 months, then they will ding you for the $179 value of the PDA. After 6 months, simply call them and say that you'd like to close your account and receive a check for the value. Alternately, you can authorize another brokerage to transfer your holdings to them (if you have an ETrade or Schwab account, for example). If the money is invested only in a Money Market Fund, then I would be inclined to simply have them cut me a check and be done with it.
Assuming that you followed the online sign-up and chose an account name and received a password, you should be able to login to your account and see your brokerage account number. One place to find it is on the "Trading" screen, which can be accessed by selecting "Trading" in the menu bar. It will appear towards the top right of that screen as a 9-digit number.
If you can't find it, then you can call their customer support at 1-800-825-5723. When I called, there were several levels of voice prompts, after which I was immediately connected to a live person who was able to answer all my questions.
I signed up online only a few days ago (and immediately mailed my check), so I should be receiving my info packet in a few days. I believe that the info packet will contain instructions for how to select which of their Money Market funds I want to use for the sweep account. A few of them currently pay between 5.4 to 5.7% interest. The customer service guy told me that until I select a Money Market fund, my cash will earn a lower rate of around 3.5% (which is better than most banks).
If you signed up through the offer link at the top of this thread, then you should be receiving your Visor within 6 to 8 weeks of funding the account. I guess if you go below $1000 in the account before the end of 6 months, then they will ding you for the $179 value of the PDA. After 6 months, simply call them and say that you'd like to close your account and receive a check for the value. Alternately, you can authorize another brokerage to transfer your holdings to them (if you have an ETrade or Schwab account, for example). If the money is invested only in a Money Market Fund, then I would be inclined to simply have them cut me a check and be done with it.
Thanks dbLA. You really help a lot.
Just waiting for the PDA and all the kits to read now. 8-(
However, what would happen if my stock bought buy the $1000 reduce their values?? Wonder about that.
Just waiting for the PDA and all the kits to read now. 8-(
However, what would happen if my stock bought buy the $1000 reduce their values?? Wonder about that.
quickcat, with stocks there is no guarantee, so to be safe, you would either need to have much more than $1000 in your account, or you would need to simply keep it in a Money Market Fund rather than buy stocks or other securities. In fact, if you invest exactly $1000 and then make a single stock buy, the commission will cost $20, so you will then have only $980 and no longer qualify for the Visor.
The $30 DaVincis were out of stock most places within days of the deal. I got one myself. My brother also tried, but missed out. I decided I wanted a more full featured PDA, so I sold him the DaVinci and went for this deal. He didn't have an extra $1000 laying around. For $30 the DaVinci is a good deal.
did anyone try to fund your account by using the pay bill service online? I wonder if I can do that. thanx
HDTV
HDTV
Hello,
Can anyone tell me how long does it take to received the "information package"? I opened the account a week ago and also sent in my check. Now, I can see my $1000 dollars sitting in the "cash" section of the balance. But all I have received from them is an account agreement that I should sign and return.
According to dbLA:
<< I signed up online only a few days ago (and immediately mailed my check), so I should be receiving my info packet in a few days. I believe that the info packet will contain instructions for how to select which of their Money Market funds I want to use for the sweep account. A few of them currently pay between 5.4 to 5.7% interest. The customer service guy told me that until I select a Money Market fund, my cash will earn a lower rate of around 3.5% (which is better than most banks). >>
Anyone know where to find info regarding choosing the money market fund? I could not find it anywhere from their website.
Thank you very much.
Can anyone tell me how long does it take to received the "information package"? I opened the account a week ago and also sent in my check. Now, I can see my $1000 dollars sitting in the "cash" section of the balance. But all I have received from them is an account agreement that I should sign and return.
According to dbLA:
<< I signed up online only a few days ago (and immediately mailed my check), so I should be receiving my info packet in a few days. I believe that the info packet will contain instructions for how to select which of their Money Market funds I want to use for the sweep account. A few of them currently pay between 5.4 to 5.7% interest. The customer service guy told me that until I select a Money Market fund, my cash will earn a lower rate of around 3.5% (which is better than most banks). >>
Anyone know where to find info regarding choosing the money market fund? I could not find it anywhere from their website.
Thank you very much.
To sign up for the MM fund, call a CSR and request the authorization form. Must be signed and sent back in before they will sweep your money over.
Just got my Visor too (signed up at the end of June). Took maybe 2 minutes to plug in USB and Hotsync all of my Outlook data. Now I'm perusing the many and varied free downloads. Any suggestions (in addition to OmniRemote)?
BTW, I immediately took the unopened box to my local BB and said that I wanted to upgrade to the Deluxe model (8 mb and leather case for $70 more) but I didn't have a receipt. Very easy upgrade.
Just got my Visor too (signed up at the end of June). Took maybe 2 minutes to plug in USB and Hotsync all of my Outlook data. Now I'm perusing the many and varied free downloads. Any suggestions (in addition to OmniRemote)?
BTW, I immediately took the unopened box to my local BB and said that I wanted to upgrade to the Deluxe model (8 mb and leather case for $70 more) but I didn't have a receipt. Very easy upgrade.
They never sent me a welcome kit, unless the two page letter containing the customer agreement constitutes the "welcome kit." I opened the account on Sept 4, and got the customer agreement form four days later. Right away, I mailed it back. Here it is almost a week later and my account information still says "no" for customer agreement. I e-mailed them about this. I think I will e-mail them again requesting the welcome kit.
Mike
Mike
Mike,
I signed up more than one week ago and haven't received neither costumer agreement nor welcome package (supposing they are two different things). The only thing I have received so far are two letters, one describing how to transfer funds from another brokerage account and one asking whether I do not want to disclose my private information to the companies whose stock I own.
To those who have opened the account a long time ago: did you receive anything else? How long did it take to arrive?
For you folks waiting for signup packages in the mail, you might have to do what I just did. They sent me an email saying they were waiting to receive my signed Customer Agreement. Since I had not received this, I phoned their customer service (1-800-825-5723) and asked what this was. Supposedly, it is supposed to be mailed to me, but I can also print it from their web site at http://www.dljdirect.com/pdf/custagmt.pdf (Acrobat 4 required to view), then sign it and mail it to:
DLJdirect
Harborside Financial Center
501 Plaza II
Jersey City, NJ 07311
Also, I mentioned to the customer service guy that I had never received any sort of confirmation that I would be getting a Handspring Visor. He checked and said that I was not on the list(!), but that he would add me to the list. He told me it would be about 8 weeks, but others here have said they received theirs sooner, so I am keeping my fingers crossed.
So, to avoid leaving anything to chance, you should call them (1-800-825-5723) and make sure that you are on the list to get a Handspring Visor!
Also, to select a Money Market account (to get the slightly higher interest rate), you may need to ask them to send you a form for that.
My experience with them so far is that they have not been very good at dotting all the 'i's and crossing all the 't's, but their customer support people are always available and extremely helpful.
DLJdirect
Harborside Financial Center
501 Plaza II
Jersey City, NJ 07311
Also, I mentioned to the customer service guy that I had never received any sort of confirmation that I would be getting a Handspring Visor. He checked and said that I was not on the list(!), but that he would add me to the list. He told me it would be about 8 weeks, but others here have said they received theirs sooner, so I am keeping my fingers crossed.
So, to avoid leaving anything to chance, you should call them (1-800-825-5723) and make sure that you are on the list to get a Handspring Visor!
Also, to select a Money Market account (to get the slightly higher interest rate), you may need to ask them to send you a form for that.
My experience with them so far is that they have not been very good at dotting all the 'i's and crossing all the 't's, but their customer support people are always available and extremely helpful.
Handspring arrived today. Anyone else get theirs?
Funny thing is that I called last week and closed the account because the Handspring never arrived. The csr assured me that since I closed the account, I would a NEVER get the PDA. I should have closed it months ago!
Funny thing is that I called last week and closed the account because the Handspring never arrived. The csr assured me that since I closed the account, I would a NEVER get the PDA. I should have closed it months ago!
Yeah, I just got mine yesterday. 
You should definitely call to make sure you are on the list. When I called in mid-Sept. the csr said 6-8 weeks with an emphasis on 7-8 weeks. I guess they got an unexpected shipment in or something. I didn't fund my account until mid September BTW.
You should definitely call to make sure you are on the list. When I called in mid-Sept. the csr said 6-8 weeks with an emphasis on 7-8 weeks. I guess they got an unexpected shipment in or something. I didn't fund my account until mid September BTW.
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