I wonder if it's not a stepping specific problem (stepping, or whatever term AMD uses to describe silicon revisions). Meaning, Gustavo, that you might have a stepping in which this errata is fixed and that is why you don't see the problem, but other steppings would have it. If it does cause instability/crashes in some CPU's it makes sense to disable it completely. After all, HLT is not a feature that most people care about outside of portable applications.
As far as the NDA stuff, at most high-tech companies, it is better not to comment at all on a problem than to say too much. You don't get fired for saying "I can't say." but the reverse where you say something that you shouldn't can often lead to negative management attention. So you end up in situations where information has been publicly released by one arm of the company while the other arm is saying "we can't say, please sign an NDA". The larger the company, the more common this problem is.