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Had resume professionally done... didn't go so well.

B

bGIveNs33

Golden Member
Am I wrong to be this upset?

Girlfriend was having a hard time finding a job so I had her resume professionally done. They have their final review and my girlfriend shows me the final product. There were two definite typos and one questionable one(at the very least and awkward sounding sentence). There was also one acronym she used that we weren't familiar with. So I email her back and say were aren't pleased and could you fix it. I also have three friends waiting by to use her with my approval, which I let her know. In the email, I list out the mistakes. Here is what I heard from her today-(this is just her response to the two definite typos)

ME: 5th bullet of the Millieu Therapist job it says "an" instead of "and"

HER: This has been corrected... an oversight of the spell check feature and also of the review process, both mine and Patricia's(my GF).

ME: In the first bullet of the research assistant position there is an extra "and" in between tasks and to.
HER: I am always in editing mode and just forgot to clean it up... I was trying to condense words, but forgot to take the 'and' out.

So... she put partial fault on the GF for not catching the typo... and then had the nerve to blame spell check.

What's my play here?
 
Pay for it.

Do not use again if not happy.

The formatting and sentence structure is mostly what you are paying for. The spelling like she even said comes from spell check.
 
There is a "I'll redo it until you are happy guarantee" but not a money back. With services such as this there is rarely a money back guarantee.
 
I'd be honest with her. Tell her that based on her responses you've decided not to recommend her to your friends. Tell her she should not seek to pass blame for mistakes but accept the responsibility that when she returned an incomplete product to you, she was at fault. That is what a professional should strive to do in a service related industry (and since she's preparing a resume for you, that's certainly a service). She did not live up to a standard you would deem acceptable for a professional in her field and she needs to learn how to accept responsibility for that rather than seeking to pass the buck.
 
Rudeguy said:
post pics of gf
Click to expand...

n44403385_31548241_6253.jpg
 
Why would you want your money back over a couple typos?

"Hey, can you fix this?"
"Done."

Problem fucking solved.

I probably wouldn't hire her again, but it's hardly something to bitch about.
 
dbk said:
what credentials does this person have?
Click to expand...

She was a retired HR lady with ~30 years of experience. And not only that, but in the first meeting she also was asking good questions and seemed to know what she was talking about. I found her on google.
 
Alone said:
Why would you want your money back over a couple typos?

"Hey, can you fix this?"
"Done."

Problem fucking solved.

I probably wouldn't hire her again, but it's hardly something to bitch about.
Click to expand...

Because I'm paying for her credibility in resumes. If she can't get something as basic as spelling correct, how can I trust she is truly an expert in the field?
 
bGIveNs33 said:
She was a retired HR lady with ~30 years of experience. And not only that, but in the first meeting she also was asking good questions and seemed to know what she was talking about. I found her on google.
Click to expand...

Ok, so it sounds like she's very credible. Was the overall presentation of the resume "professionally" done? Like someone else said before, I think you should cut her some slack.
 
bGIveNs33 said:
Am I wrong to be this upset?

Girlfriend was having a hard time finding a job so I had her resume professionally done. They have their final review and my girlfriend shows me the final product. There were two definite typos and one questionable one(at the very least and awkward sounding sentence). There was also one acronym she used that we weren't familiar with. So I email her back and say were aren't pleased and could you fix it. I also have three friends waiting by to use her with my approval, which I let her know. In the email, I list out the mistakes. Here is what I heard from her today-(this is just her response to the two definite typos)

ME: 5th bullet of the Millieu Therapist job it says "an" instead of "and"

HER: This has been corrected... an oversight of the spell check feature and also of the review process, both mine and Patricia's(my GF).

ME: In the first bullet of the research assistant position there is an extra "and" in between tasks and to.
HER: I am always in editing mode and just forgot to clean it up... I was trying to condense words, but forgot to take the 'and' out.

So... she put partial fault on the GF for not catching the typo... and then had the nerve to blame spell check.

What's my play here?
Click to expand...

Failed from the moment you decided to get it "professionally" done.
 
She should have caught the errors.

To pass the buck is unprofessional.

However, if she accomplished what you intended; follow the advice of Atomic Playboy.
 
dbk said:
Ok, so it sounds like she's very credible. Was the overall presentation of the resume "professionally" done? Like someone else said before, I think you should cut her some slack.
Click to expand...

Well, the resume did look good. I saw the typos and thought, this isn't good but I'll give her a chance to fix it. Now, she implied that the typo should have been caught in the final overview by the GF is absurd. What exactly am I paying her for? I shouldn't have to proofread anything. All she had to do was apologize and fix it. This resume was $160 dollars. I'm probably just a little heated right now and that's why I posted this, I was certain I would get your opinion which is probably what I need to listen to.
 
Atomic Playboy said:
I'd be honest with her. Tell her that based on her responses you've decided not to recommend her to your friends. Tell her she should not seek to pass blame for mistakes but accept the responsibility that when she returned an incomplete product to you, she was at fault. That is what a professional should strive to do in a service related industry (and since she's preparing a resume for you, that's certainly a service). She did not live up to a standard you would deem acceptable for a professional in her field and she needs to learn how to accept responsibility for that rather than seeking to pass the buck.
Click to expand...

I really appreciate your response, this is the type of response I'm going to go with.
 
theflyingpig said:
What's truly interesting here is your wording, and it is your wording that exposes your sexual inexperience. Now, I'll give you a moment to realize your failure.
Click to expand...

I am confused by my own wording, did I even make a proper sentence? Whatever. But meh I am sorta inexperienced only one girl but idk how many times it's a lot.
 
Power trip much? It seems like it is very important to you to inform her of your displeasure and and the consequences of it (I don't believe for a minute you had three people just waiting for your ok to use her services). If you could have skipped out on paying over something this trivial, I think you would have. Much ado about nothing. In the words of the immortal Jimmy Buffett " Breathe in, breathe out, move on".
 
30 years in HR doesn't make you credible as most HR people are imbeciles, even the veterans. HR people have the same qualities as cockroaches, they hang around a long time before they're terminated.
 
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