Guide to Removing and Preventing Spyware/Adware/Hijacking/Viruses

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imported_jediknight

Senior member
Jun 24, 2004
343
0
0
My hijackthis log:

Logfile of HijackThis v1.98.2
Scan saved at 8:22:01 AM, on 04/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\rundll32.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
E:\spyware\hijackthis\HijackThis.exe

R3 - Default URLSearchHook is missing
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMixerTray] F:\Program Files\NVIDIA Corporation\NvMixer\NvMixerTray.exe
O4 - HKLM\..\Run: [vptray] F:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "F:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [zBrowser Launcher] F:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] F:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [DeskMateAutoUpdate] F:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "f:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SESync] "F:\Program Files\SED\SED.exe"
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [seticlient] F:\Program Files\SETI@home\SETI@home.exe -min
O4 - HKCU\..\Run: [ATI Launchpad] "F:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI Scheduler] F:\Program Files\ATI Multimedia\main\ATISched.EXE
O4 - HKCU\..\Run: [ATI Remote Control] F:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [MyDailyHoroscope] F:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
O4 - Global Startup: ATI CATALYST System Tray.lnk = F:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = F:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - F:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.micros...site.cab?1095054045500
O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://64.106.242.160/FileOpen.CAB
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/BM2/BM2.dll

Please help! (Please note: I ran this while in safe mode).
See original thread: here
 

Elcs

Diamond Member
Apr 27, 2002
6,278
6
81
Schadenfroh.... is it possible to throw a couple of Spyware killers etc. onto a Thumbdrive/CD and run them from there?

Im thinking of taking my thumbdrive and piling it with utilities so I can keep a regular scan system going. I use my thumbdrive every day so I can update, scan and remove as I go.
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Hello jediknight,

Before you do anything
1. Make sure that you have extracted HiJackthis to a folder that is isolated before removing anything, for hijackthis makes backups within the folder it is in.
2. Disable system restore, malware can come back through it.
3. Reboot into safe mode.
4. Close all browsers/windows explorer.

fix the following in hijackthis(kill the process in process viewer, if its there)
  • R3 - Default URLSearchHook is missing
  • O4 - HKLM\..\Run: [DeskMateAutoUpdate] F:\PROGRA~1\DESKMA~1\DeskMateAutoUpdate.exe
  • O4 - HKLM\..\Run: [SESync] "F:\Program Files\SED\SED.exe"
  • O4 - HKCU\..\Run: [MyDailyHoroscope] F:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
  • O16 - DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} (FileOpenInstaller) - http://64.106.242.160/FileOpen.CAB
  • O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/BM2/BM2.dll

Additional Steps

1. Clear your Temporary Files
2. Remove the following VIA instructions provided:
[*]Bargain Buddy Adware
[*]Ezula Adware
[*]MyDailyHoroscope
3. Delete the following folders:
[*]F:\PROGRA~1\DESKMA~1
[*]F:\PROGRA~1\MYDAIL~1
4.Restart into normal windows
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Originally posted by: Elcs
Schadenfroh.... is it possible to throw a couple of Spyware killers etc. onto a Thumbdrive/CD and run them from there?

Im thinking of taking my thumbdrive and piling it with utilities so I can keep a regular scan system going. I use my thumbdrive every day so I can update, scan and remove as I go.

only certain ones, you can run Hijackthis, CWShredder off of a memory stick or diskette. i use hijackthis off of my memory stick to remove all the items that are malacious from startup in safemode, then i would install spybot and run it after the system is cleaned up a little, spybot allows you to download the include files, so you dont need internet access. spybots install file and include file are easliy loaded onto a memory stick and can be installed from it, just cant be run from it as far as i know
 

tuongo

Member
Aug 10, 2002
157
0
0
LOL, the older I get the more n00b I get. In the last 6 months, 2 of my computers got pwned by this stuff. There's this cashback thing I can't seem to get rid of - keeps reinstalling itself. Guess I should get Hijack this (already got adaware and spybot). aside from running these programs all the time, the only sure way to get rid of these things seems to be a reformat? haha, i'm getting owned.
 

imported_jediknight

Senior member
Jun 24, 2004
343
0
0
Originally posted by: Schadenfroh
Hello jediknight,

2. Disable system restore, malware can come back through it.

Thanks for the response. I'll try it out tonight.
Why disable system restore, though?
I'd assume as long as I choose a restore point (if I ever need to use it).. as long as I don't choose a restore point that had the spyware installed, I'd be fine?

Or does the spyware re-install itself somehow through system restore - even if I don't perform this operation?
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
system restore is a favorite that spyware uses to come back from. in theory, if you clear it, then set a new restore point on the spyware free system, it should not come back.
 

gil11542

Platinum Member
Oct 20, 2000
2,931
0
0
I have been fighting some troj/mal/spyware lately, I am scanning clean now but thought maybe someone could check this log from HJT just incase:) TIA.

Logfile of HijackThis v1.98.2
Scan saved at 6:51:13 PM, on 10/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Windows SyncroAd\WinSync.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\JUNKIE\Junkie.exe
C:\Program Files\HiJack\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/...977347df35a291e5ba0160
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdl...cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.micros...site.cab?1094566029574
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840.../housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/downl...gerSetupDownloader.cab

 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Hello gil11542,

Before you do anything
1. Make sure that you have extracted HiJackthis to a folder that is isolated before removing anything, for hijackthis makes backups within the folder it is in.
2. Disable system restore, malware can come back through it.
3. Reboot into safe mode.
4. Close all browsers/windows explorer.

fix the following in hijackthis(kill the process in process viewer, if its there)
  • O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)
  • O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
  • O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
  • O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
  • O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
  • O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
  • O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
  • O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/...977347df35a291e5ba0160

Additional Steps

1. Clear your Temporary Files
2. Delete the following folders:
[*]C:\Program Files\Web_Rebates
[*]C:\Program Files\Windows SyncroAd
3.Restart into normal windows
 

poster

Member
Nov 10, 2002
89
0
0
Hello all.

I'mpoting again in this thread because you were so helpful last time. I brought a coworker's notebook computer home with me because he was going nuts with browser and computer spyware problems and I told him I could help. Plus it gives me a week with a laptop, which I've always wanted but could never justify purchasing. Anyway, here's the log, I don't know what it needs to run properly so I'd appreciate any help. It's an HP according to the case but a Compaq logo comes up on the System Properties box.

Here goes:

Logfile of HijackThis v1.98.2
Scan saved at 12:16:47 AM, on 10/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\enduser\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi...;pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi...prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
R3 - URLSearchHook: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F8FC6441-1CBD-41A8-B51F-D052D6A7433E} - C:\Documents and Settings\enduser\Desktop\madopew.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\enduser\desktop\winlqt.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/downl...gerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{456A99EB-9946-491C-89A7-8A2B8434CF1F}: NameServer = 142.177.1.2 142.177.129.11
R3 - URLSearchHook: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F8FC6441-1CBD-41A8-B51F-D052D6A7433E} - C:\Documents and Settings\enduser\Desktop\madopew.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\enduser\desktop\winlqt.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/downl...gerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{456A99EB-9946-491C-89A7-8A2B8434CF1F}: NameServer = 142.177.1.2 142.177.129.11



It's loaded with stuff compared to my log but I don't know what is notebook specific software and what's spyware.. Thanks in advance, I'll give you some credit when I look like a genius for fixing this thing, I promise!!
 

awolkoff

Senior member
Jul 13, 2003
249
0
0
Schadenfroh,

Thanks so much for looking over these logfiles. Here's mine:

Logfile of HijackThis v1.98.2
Scan saved at 12:45:53 AM, on 10/7/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startribune.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.micros...site.cab?1094009799884
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/downloa...uite/yautocomplete.cab


YOU ROCK!
ASW
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Hello poster,

Before you do anything
1. Make sure that you have extracted HiJackthis to a folder that is isolated before removing anything, for hijackthis makes backups within the folder it is in.
2. Disable system restore, malware can come back through it.
3. Reboot into safe mode.
4. Close all browsers/windows explorer.

fix the following in hijackthis(kill the process in process viewer, if its there)
  • R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
  • R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
  • R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
  • R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
  • R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
  • R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
  • R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
  • R3 - URLSearchHook: (no name) - {43F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
  • O2 - BHO: (no name) - {F8FC6441-1CBD-41A8-B51F-D052D6A7433E} - C:\Documents and Settings\enduser\Desktop\madopew.dll (file missing)
  • O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
  • O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
  • O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan
  • O17 - HKLM\System\CCS\Services\Tcpip\..\{456A99EB-9946-491C-89A7-8A2B8434CF1F}: NameServer = 142.177.1.2 142.177.129.11

Additional Steps

1. Clear your Temporary Files
2. Remove the following:
[*]Spyware Begone
[*]Spyware Doctor
3. Delete the following folders
[*]C:\Program Files\Spyware Doctor
[*]C:\freescan
4.Restart into normal windows

Notes

  • 1. Spyware Begone is not your friend, see this.
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
awolkoff
i have run out of time, when i get back from school, i will post a solution fo you
 

Muse

Lifer
Jul 11, 2001
40,485
9,977
136
I have a fairly fresh Windows 2000 SP4 install (about 3-4 weeks old), and got a boot error this morning:
_________________________________________
RUNDLL


An exception occurred while trying to run "hercplgs.cpl,BootEntryPoint"

OK
_________________________________________

The net effect appears to be that my Hercules GTXP soundcard configuration utility icon isn't in my tray like it normally is. I did a little Google searching and decided I probably have an invasion of spyware of some kind, so I downloaded and installed the latest version of Ad-aware and ran it. Here's my question: There were around 120 items that Ad-Aware found. Did I really have to click the checkbox for every one of those to get Ad-Aware to get rid of these problems? It seems really tacky to me that they wouldn't let you remove them all without having to individually select each one. In the past I think they did this so they could get you to pay for the product. Do they really resort to things like that? Thanks...:confused:
 

poster

Member
Nov 10, 2002
89
0
0
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??
 

awolkoff

Senior member
Jul 13, 2003
249
0
0
Originally posted by: Schadenfroh
awolkoff
i have run out of time, when i get back from school, i will post a solution fo you

Don't worry--whenever you have the time is fine. The fact that you are willing to do this for so many people is amazing and cool. I can wait.

ASW
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Originally posted by: poster
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??

might have something wrong with your hosts or ie restricted zones. does it load in firefox?
 

ScrapSilicon

Lifer
Apr 14, 2001
13,625
0
0
Originally posted by: Schadenfroh
Originally posted by: poster
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??

might have something wrong with your hosts or ie restricted zones. does it load in firefox?

msn messenger service/hotmail ..most likely a bug of some sort..i.e. ..a browser hijack..has he run spybot and spywareblaster yet..?
p.s. poster just because NAV is installed doesn't mean its not out of date/needs subscription updates/etc. ..there are online scanners by panda and trendmicro(as well as symantec's)..gl
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Originally posted by: ScrapSilicon
Originally posted by: Schadenfroh
Originally posted by: poster
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??

might have something wrong with your hosts or ie restricted zones. does it load in firefox?

msn messenger service/hotmail ..most likely a bug of some sort..i.e. ..a browser hijack..has he run spybot and spywareblaster yet..?

see if winsockfix fixes it
 

ScrapSilicon

Lifer
Apr 14, 2001
13,625
0
0
Originally posted by: Schadenfroh
Originally posted by: ScrapSilicon
Originally posted by: Schadenfroh
Originally posted by: poster
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??

might have something wrong with your hosts or ie restricted zones. does it load in firefox?

msn messenger service/hotmail ..most likely a bug of some sort..i.e. ..a browser hijack..has he run spybot and spywareblaster yet..?

see if winsockfix fixes it
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\enduser\desktop\winlqt.exe
?
 

Schadenfroh

Elite Member
Mar 8, 2003
38,416
4
0
Originally posted by: ScrapSilicon
Originally posted by: Schadenfroh
Originally posted by: ScrapSilicon
Originally posted by: Schadenfroh
Originally posted by: poster
Thanks for the help Schadenfroh, it seems to be working so far, and things seem faster. I'm not able to get into Hotmail though, and my friend's going o want to do that. I can get the login page, but after I type in my info I get a "page cannot be displayed" error. I've got IE set to medium seciurity settings with no luck, any ideas??

might have something wrong with your hosts or ie restricted zones. does it load in firefox?

msn messenger service/hotmail ..most likely a bug of some sort..i.e. ..a browser hijack..has he run spybot and spywareblaster yet..?

see if winsockfix fixes it
O4 - HKCU\..\Run: [wccapp] c:\documents and settings\enduser\desktop\winlqt.exe
?

i cant find any results on google on that key, get rid of it