Gigabyte Z97X-UD5H not seeing Intel SSD drives in BIOS

[scottmcd9999]

Have a new Gigabyte Z97X-UD5H motherboard and Intel SSDSC2BF480H501 2500 series enterprise-level drives (OEM versions from NewEgg), and the BIOS won't see the Intel drives. I've upgraded the mobo BIOS to 10F (the latest), updated the Intel drives to the latest firmeware with the Intel Toolbox utility, rebooted, loaded the "optimized defaults", but no joy. I've swapped power cables, SATA cables, etc etc - still nothing. I have only my keyboard, mouse, DVD drive, USB hub, a single 8gb memory stick (the correct kind according to the Gigabyte site list) and a single monitor (installed on the onboard video currently). I have the network cable connected. No other peripherals are installed.

The PSU is a new 550w ThermalTake from BB, and the voltage is correct, and will power my older platter drives perfectly well. The board also report correct power in the BIOS screens.

If I put the Intel drives in another machine with an older ASUS mobo, they're recognized. As mentioned, while they were in that machine I ran the Intel Toobox and updated the drive to the latest firmware. The ASUS systems shows the discs in disk management, allows me to format them, etc etc.

Is there something obvious I'm missing? Or do I have a bad mobo, or incompatible components?

 

[PhIlLy ChEeSe]

What are your SATA settings in the bios? If you reset the bios to default, the SATA settings change as well. How are you trying to set them up as it sounds like you have more then one? Are you using the Advanced bios?

 

[scottmcd9999]

The SATA is set to ACHI mode. The BIOS seems to default to that mode, by the way - I've cleared the CMOS a time or two in desperation, and used the Load Defaults method in the BIOS, and each time it reboots in ACHI mode.

I do have two drives, but I'm only setting up one right now. Eventually I'll create a RAID, but not right now.

I'm not sure what the Advanced Bios is - could you please explain a bit more about that? The mobo does have "dual bios", and I'm booting with the 10f BIOS that I upgraded (the BIOS screen shows that).

 

[redzo]

Have a new Gigabyte Z97X-UD5H motherboard and Intel SSDSC2BF480H501 2500 series enterprise-level drives (OEM versions from NewEgg), and the BIOS won't see the Intel drives. I've upgraded the mobo BIOS to 10F (the latest), updated the Intel drives to the latest firmeware with the Intel Toolbox utility, rebooted, loaded the "optimized defaults", but no joy. I've swapped power cables, SATA cables, etc etc - still nothing. I have only my keyboard, mouse, DVD drive, USB hub, a single 8gb memory stick (the correct kind according to the Gigabyte site list) and a single monitor (installed on the onboard video currently). I have the network cable connected. No other peripherals are installed.

The PSU is a new 550w ThermalTake from BB, and the voltage is correct, and will power my older platter drives perfectly well. The board also report correct power in the BIOS screens.

If I put the Intel drives in another machine with an older ASUS mobo, they're recognized. As mentioned, while they were in that machine I ran the Intel Toobox and updated the drive to the latest firmware. The ASUS systems shows the discs in disk management, allows me to format them, etc etc.

Is there something obvious I'm missing? Or do I have a bad mobo, or incompatible components?

Where did you get that BIOS for the GA-Z97X-UD5H?
Were those OEM SSD's ever properly detected on this mobo?

The latest stable BIOS for that board(all 3 hw revisions) that I could find is F9.
http://www.gigabyte.com/products/product-page.aspx?pid=5360#bios
F10c is BETA and I don't recommend using it.
I couldn't find any F10f or 10F BIOS for the GA-Z97X-UD5H.

 

[scottmcd9999]

My mistake - the BIOS is F10c, not 10F. I got the BIOS from the Gigabyte site, and it was listed as a BETA BIOS. The board shipped with F9 (it's REV 1.2 board). I tried the new BIOS due to running out of options . I can flash back to the original - the mobo manual gives information about that.

The mobo never detected the drives, on any port (including the ones controlled by the Marvell controller).

 

[redzo]

It should work by switching places with your other detected mechanical hdd(sata port and power). This way you eliminate a possible mb port, sata or power cable issue. If not, then the only explanation is some weird compatibility issue. It's quite sad that issues like this keep happening nowadays.

 

[Ketchup]

Might want to make sure the SSD is in one of the Intel SATA ports, not the ones off the Marvell chip.

Also keep in mind that the SSD may very well work in the Marvell ports, they just won't show up in the BIOS the way you would expect.

Out of curiosity, have you tried a Windows install to see if the setup process sees the drive, even though it doesn't show in the BIOS? I have seen this with other boards that the drive is connected, but the way it's connected (either UEFI or a different chip) prevents me from seeing it with the other drives.

 

[PhIlLy ChEeSe]

Yeah try swapping SATA ports, sorry not sure they have advanced on a gigbyte board bios

 

[bradly1101]

Have you tried different CSM settings?

 

[SilentRunning]

How are you viewing the drives in the BIOS. Have you tried classic mode to see if they are visible there?