Gigabyte 8KNXP Boot issue

[harddrive747]

I wasn't sure where to place this. I thought about motherboards, but I figured I might get a better response in Tech support. If it needs to be moved to Motherboards then we will put it there.

Here is my issue. My computer is working great and I have no problem booting it from a cold boot. I press the power button and it goes threw the posting process it search for the hard drive on my GigaRAID controller and boots up just fine and I have had no problems so far.

The one thing with this motherboard and the GigaRAID controller is that when I do a warm boot, such as after installing an application that requires a reboot. My system will shut down and come up, but then it won't find any hard drives to boot. It doesn't scan the GigaRAID controller to find the drives and then it doesn't find any bootable devices or the hard drives. So I power the machine off and power it back up and everything is fine. I have written Gigabytes tech support 2 weeks ago and I haven't heard anything back.

It's nothing big, just an announance. Can someone give me an idea of what is going on and how I might be able to fix it?

Thanks for the help.

 

[Rav3n]

Kick it REALLY hard....

Actually... try flashing your bios - go to the gigabyte website and download the latest bios and flash. Umm, when you shutdown windows, make sure you are dong it properly (ie pressing shutdown). Check your BIOS HD settings. Maybe try loading the fail-safe defaults, and see what happens when you do that.

 

[harddrive747]

Well I got a response back from Gigabyte. I think what needed to be changed was the boot order for the RAID controllers. They told me to put the ITESATA Raid as the first boot, then the GigaRAID and finally the Intel one. So far, from the test that I did on Friday evening, it seems fine.

So we will go from there.

Thanks everyone.