Ghosting on Hitachi CM772 - warranty claim?

[beatle]

My 19" Hitachi CM772 has developed some ghosting along the edges of windows. I haven't seen something like this in years and I'm wondering if it would be suitable for a warranty claim? If not, how can this be corrected? I don't have the warranty card handy any longer, but I know that it goes for 5 years.

 

[beatle]

Anyone have any suggestions on this?

 

[ISAslot]

What do you mean exactly by ghosting? Latency in the screen going from light to dark when some action is happening, or the static transistion from a dark to light color?

If it's the static dark to light, then I have the same issue with my Hitatchi 21". I assume it's just a trade off for the brightness and other attributes of the monitor construction. I suppose if we hear from someone without this problem, we can tell if it is indeed normal or otherwise.

 

[beatle]

This is on stationary windows, only really noticeable under lighter colors though. On the left edge of the monitor or on the left edge of a window the color tends to bleed over a lot. This is similar to the ghosting you may see on a TV with very poor reception. You'll see the image, and right next to it a faint outline/ghost. My 17" Hitachi 641 has none of these issues.

 

[Floydian]

Is ghosting like when you put a white box on a black background, and the white bleeds sort of?

Just wondering, my monitor sort of does this (Viewsonic PF790, Aperture Grille)

 

[ISAslot]

Originally posted by: beatle
This is on stationary windows, only really noticeable under lighter colors though. On the left edge of the monitor or on the left edge of a window the color tends to bleed over a lot. This is similar to the ghosting you may see on a TV with very poor reception. You'll see the image, and right next to it a faint outline/ghost. My 17" Hitachi 641 has none of these issues.

Okay, I see. I'd say it's a problem and you should atleast ask Hitachi about it. They have a tech email on their site. Hope you get it resolved.

 

[beatle]

Problem solved... I was using a monitor extension cord on this monitor and that caused the problem... are all cords of apparent low quality or are there some that don't cause this problem? It is a bit on the thin side.

 

[subhuman]

A better quality cable will definitely help; however a good monitor extension cable will also set you back ~$50