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Get out of your Sprint contract ETF free

boomhower

boomhower

Diamond Member
I hadn't seen a thread dedicated to this yet so here it is. Sprint is raising there Administrative Fee by $1.50. They are letting customers out of there contract with no fight whatsoever. Just call up and tell them you want to cancel because of the fee increase and they will do it without arguing, for the most part. With the new ETF's going to $350 I would imagine this is the last time it's going to happen for a long time so if you want out I would jump on it now.
 
Any confirmation on this? Last time somebody claimed that a phone company changed their fees and it would be an "easy out of the ETF"... it wasn't. People bitched and moaned and they still couldn't get out of it. Unless you have 1st hand experience of getting out of it I'd be leery of any internet story. Not saying it isn't worth a shot anyway, just nobody get their hopes up.
 
People on SD have been rather successful, so yes, seems like its a go.

(I'm already out of contract otherwise I could confirm myself)
 
What if you have a family plan? One of my lines has a phone under contract. The other 3 lines are out of contract already? Can I just cancel the one line without penalty?
 
her209 said:
What if you have a family plan? One of my lines has a phone under contract. The other 3 lines are out of contract already? Can I just cancel the one line without penalty?
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It may take some effort. Some reps will let you cancel just one line and go month to month but in general it's a cancel to port out deal, not a cancel and stay month to month. Some are getting them to let them go month to month but it's much rarer. Also keep in mind that with Sprint contracts and upgrade dates are separate so just because you get them to let your contract month to month doesn't mean you can upgrade your phone.
 
boomhower said:
It may take some effort. Some reps will let you cancel just one line and go month to month but in general it's a cancel to port out deal, not a cancel and stay month to month. Some are getting them to let them go month to month but it's much rarer. Also keep in mind that with Sprint contracts and upgrade dates are separate so just because you get them to let your contract month to month doesn't mean you can upgrade your phone.
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But if I could cancel ETF-free but can't go month-to-month, I would cancel the line, and then re-add the line with 2-year contract when the new Samsung Epic 2 4G phone comes out. I would have to figure out how to save the phone number. Do you get a grace period for porting your number?
 
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I contact Sprint Customer Service via chat and asked if the increase in Administrative Fee was true and if I would be affected. The rep said yes. I asked if I could get out of my contract on the one line. The rep said the best thing they could do was have Sprint Retention call me back.

How should I proceed when they call me?
 
Like someone stated before this is a "deal" to cancel and port to another carrier, not something you cancel and sign up a contract to get a new phone.
 
Naustica said:
So OP, have you canceled?
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Yeah, a couple months ago. I got feed up with Sprint adding fees and changing terms on upgrades at their whim. I'm on Verizon now and much happier. They are far from perfect but the better coverage has been worth the additional cost.($15 in my case across three lines, pretty insignificant). I got right before they started doing the tiers.
 
ew915 said:
Like someone stated before this is a "deal" to cancel and port to another carrier, not something you cancel and sign up a contract to get a new phone.
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Its the same thing. I can either cancel and get a new phone and contract on a Sprint competitor network or on Sprint.
 
her209 said:
But if I could cancel ETF-free but can't go month-to-month, I would cancel the line, and then re-add the line with 2-year contract when the new Samsung Epic 2 4G phone comes out. I would have to figure out how to save the phone number. Do you get a grace period for porting your number?
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I tried to do this last week and here's my story.

I could call and cancel my service, but wouldn't be able to rejoin for a period of 45 days as a new customer. My number would stay with me for 30 days if I wanted to keep the number and re-sign on. I was not able to go month to month, only cancel penalty free. I brought up an error with a charge on my account to the amount of $20.00 and they decided to credit me instead $50.00 on the following month's bill.

So, to summarize, only 30 days to keep my number, but it would take 45 days for me to be treated as a new customer if I wanted the benefits of a cheaper new phone. I opted instead to stay with Sprint, take the $50.00 credit, and also was given an airrave due to the horrible signal inside and outside my house.
 
JS80 said:
How long will this last?
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You have 30 days from when the fee goes in effect which is September 9th, 2011. After that, if you do not call it is as if you agree with the new fee.

Also to clarify, the fee is going up to $1.50 from $1. It increased 50 cents, not $1.50 as in the original post.

If you are unsure what to say when they call. You must call the retentions/line cancelling department and NOT online chat. Look at the first post here
http://slickdeals.net/forums/showthread.php?t=3212758

You are not supposed to be able to cancel until the fee goes into effect, but some people are getting out of it early.
 
You guys are lucky if you want out at Sprint.

Other wireless carriers do a one time credit equal to the fee increase times number of months remaining, but wouldn't let you out of contract a day early.
 
My procrastination paid off for once if this works. I switched to Tmobile prepaid recently and was dreading calling up to cancel (didn't really mind the ETF all that much with the sheer amount of cash I'm saving), so I kept putting it off. Guess I'll try to call in and see if I can cancel without an ETF before I have to wait another billing cycle.
 
For me, I moved and now have no sprint service, but ATT/Verizon work 100%. My work provides me an ATT phone. I am cancelling MY personal line, porting it to google voice. My wife wants to change her # anyway, so we are getting her a Cricket or TMo phone with the cheapest rate we can.
 
I'm not satisfied with the price of other carriers' unlimited data plans, so I will be staying with Sprint... with or without the $1.50 administrative fee.
 
I am going to call October 3rd (My 1 year date and 25 days after the change) and bribe for another upgrade reset on one of my lines. I really would prefer to stay with unlimited and better pricing so I will push retetions for a upgrade reset early or I cancel w/o EFT.
 
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