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Gawd I hate tech stores that keep pushing extended warranties!!!
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Vic
Elite Member
Purchasing an extended warranty for a rapidly depreciating technology product is never a smart move, regardless of the cost of the product. Why? Because most retail tech products have a manufacturers warranty for at least a year and, in one year's time, most tech products have a replacement cost of less than the original cost of the extended warranty -- meaning the item could be replaced in that time for less than you paid for the warranty.
For example, you buy a new stereo receiver for $400 bucks and have them throw in the extended warranty for $150 bucks. A year or so later, the receiver breaks, and you take it back to the store for repair/replacement under the extended warranty. On your way into the store, you see your exact same receiver on clearance for $99.95 ...
For example, you buy a new stereo receiver for $400 bucks and have them throw in the extended warranty for $150 bucks. A year or so later, the receiver breaks, and you take it back to the store for repair/replacement under the extended warranty. On your way into the store, you see your exact same receiver on clearance for $99.95 ...
I'm surprised that more people don't take advantage of certain warranties....I've cashed out on several already...since with some warranties don't require you to return the product....so I just call up, say MYGOT!!! its broken!!!!....and they send me a store credit. I usually just ebay the new product. (usual holding periods are about 1 year). Old product (hehe) works just fine.
Everyone is happy....store sells a warranty, I get a new product (ebay), I still use old product....only loser is the warranty company. I can register with multiple addresses, names, etc....so they never catch on.
Everyone is happy....store sells a warranty, I get a new product (ebay), I still use old product....only loser is the warranty company. I can register with multiple addresses, names, etc....so they never catch on.
Flyermax2k3
Diamond Member
Wow, you're a real class-act
JulesMaximus
No Lifer
I never get extended warranties on anything I buy. They are a complete waste of money and equal pure profit for the seller. They make you jump through hoops before they honor them anyway.
Sucks that they were so pushy about it.
Sucks that they were so pushy about it.
JulesMaximus
No Lifer
That's B.S. They would make you send it in to a repair center which would take 4-6 weeks. As soon as they determined that it was abused they would deny the claim. Those salesmen will tell you ANYTHING and flat out lie to you to get you to purchase the extended warranty.
TerryMathews
Lifer
While I'm not defending the flight of stairs line, Electronics Boutique warranties are in-store on the spot replacements. No 4-6 week wait, and you get an equal unit to the one your purchased. New=new.
Did you guys also intentionally suck at inspecting PSX's for mods? I bought a used PSX and it was definitely quite modified. They may have inspected it as they said, but on this particular model, the chip gets soldered to the BACKSIDE of the board - the only model where that is true, so they just missed it.
Nitemare
Lifer
shenaniganz
Golden Member
a semi computer illiterate co worker went to best buy for a new computer. he just wanted the $500 computer that was in their ad and nothing else. to make a long story short and after many repeated extended warranty denials he got p!ssed and said he was taking his business elsewhere and left all the boxes and everything sitting on the checkout counter.
on another note, if the salesman tells you that you're x-box can be thrown down a flight of stairs and still be covered then the store should stand behind that. i'm not saying, throw your x-box down the stairs, but there is a possibility that they can be dropped and broken. it is false advertising if they are selling something different than what you are getting, regardless of the fine print.
on another note, if the salesman tells you that you're x-box can be thrown down a flight of stairs and still be covered then the store should stand behind that. i'm not saying, throw your x-box down the stairs, but there is a possibility that they can be dropped and broken. it is false advertising if they are selling something different than what you are getting, regardless of the fine print.
When I was buying my Seagate drive, and the lady asked if I wanted a warranty, I asked the price. She said something like $10 for a year and $8 for a second year.
Since I knew WD charges $15 to go from 1 to 3 years, I asked if I could pay $18 to go from 1 to 3 years. She told me that it replaces the Seagate warranty. WTH? $18 for one more year? No way!
I usually tell the CSR's "I'll take a chance" and I haven't gotten pestered yet.
On the other hand, I hear of some other types of warranties called TAPs (Technology Assurance Programs). Supposedly, if you buy a $400 PDA and spend ~$60 on the warranty, if anything small goes wrong, you could bring it back 2 years later and get a newer vastly improved $400 PDA for free, at which point you could pay another $60 for another TAP. If that's the case, that'd be cool.
Since I knew WD charges $15 to go from 1 to 3 years, I asked if I could pay $18 to go from 1 to 3 years. She told me that it replaces the Seagate warranty. WTH? $18 for one more year? No way!
I usually tell the CSR's "I'll take a chance" and I haven't gotten pestered yet.
On the other hand, I hear of some other types of warranties called TAPs (Technology Assurance Programs). Supposedly, if you buy a $400 PDA and spend ~$60 on the warranty, if anything small goes wrong, you could bring it back 2 years later and get a newer vastly improved $400 PDA for free, at which point you could pay another $60 for another TAP. If that's the case, that'd be cool.
MrCodeDude
Lifer
The only thing that I can see getting an extended warranty for is at Best Buy for laptops. My friend got an eMachines POS laptop a few years ago, he paid $200 for BB's warranty, the laptop died 3x, qualifying it as a "lemon" and he got a brand new laptop for FREE.
yllus
Elite Member & Lifer
Didn't you read where I wrote I hated selling the things and merely presented it to the customer? I can read people pretty well and know if someone's liable to take it or not - but the job requires you to ask once.
What I meant was I don't take unnecessary crap from anyone, even if you're a customer and I'm the salesperson. Ain't worth the self-respect to make a sale at the rate they pay me.
I've sold a $350 extended warranty on a $1000 laptop. Didn't do anything special - it was cursory and the furthest thing from my mind was her saying yes...in fact I had to control myself not to show my shock. Pretty amusing job some days.
Edit: Just so you know, the Best Buy motto is, "Every customer, every time." If you're a skinny wimp or Adonis himself a BB salesperson will ask - ditto with any of the competing stores. Get over yourself. 😛
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