Gateway/necx canceling recent Visiontek 4400/4600 orders without notification, check your orders

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iwearnosox

Lifer
Oct 26, 2000
16,018
5
0
Thanks. Unfortunately it's fallen on deaf ears:

Undeliverable mail:
User mailbox exceeds allowed size: gginternal@spotshop.com

Not a good sign.

Well I'm washing my hands of this, I've got a life to live outside of cheap geforce 4's.

I hereby pass the torch to any miserable too-much-time-on-my-hands dealhunter that would like to turn the screws on Gateway. I think there's probably one or two of you mulling about. :)

 
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UofI

Banned
Sep 20, 2001
2,214
0
0
Man, I've spent almost two weeks waiting for this. I didnt build a system as of yet because I was waiting.
Put the product on backorder! Fine! Change the date of shipping since its not your fault! FINE! But how can you cancel orders? Ill wait a month even to get my video card:Q
 
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PinkPanther

Member
Apr 8, 2001
61
0
0
hey, buddy, i just built a system specifically for this order of G4, to me, Gay-way is worse than bestbuy
 
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IshmaelLeaver

Golden Member
Feb 19, 2001
1,519
0
0
No kidding, I'm sitting here with a Permedia 2 in one of my comps because Gateway doesn't want me to have their card. I'd get a 4200, but who knows when those will hit the shelves...
 
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Wolfram

Member
Jan 4, 2002
141
0
0
Well I have not been cancelled yet, but I didn't order till the last few days of the deal. I am guessing it's just a matter of time. This will certainly suck! Now they have all my info and CC number in their database. I tried to go and change the CC info, but it won't let you delete it completely. When you go back to it later, it's there again! This BITES!
 
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golfreak

Senior member
Oct 11, 1999
611
0
0
Man, did we overwhelmed Gateway with the $50 coupon or what ??
It'll be a while before they issue a coupon like that again.

I'm just glad I got a couple of 955DF and 1.8A with the coupon.
I guess I won't be getting my 4400 now.

Oh well, save me some money.
 
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Whohangs

Member
Nov 27, 2000
53
0
0
Yep, same here, just need my case and this video card to finish my system... I guess I'll have to stick with my GeForce 2 GTS and find some cheap video card somewhere... This sucks.
 
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tigerbait

Diamond Member
Jan 8, 2001
5,155
1
0
I havent gotten cancelled yet, but I will be so pissed if I do. I was deliberating for a few days as to whether to get the Radeon 8500 or the Ti4400 with the $50 coupon. I went with the Ti, and now if it was cancelled, I lost my chance to get a good priced video card. I already ordered the rest of the components for my system, and they'll be here next week, but now I need a video card. :|
 
Slacker

Slacker

Diamond Member
Oct 9, 1999
8,623
33
91
ASSHOLES :|:|:|:|:| I ordered on the 21'st , got their "F U" letter tonight :|:|:|:|:|:|
 
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golfreak

Senior member
Oct 11, 1999
611
0
0
Looks like it will be just a matter of time before they cancel all the GF4 orders.
Its another CDRExpress all over again(this is when they just take the item off inventory and decides not to fulfill it).

All of us need to EMAIL them and ask for a replacement $50 coupon to be use on something else.
I don't mind them cancel the order but I wish I had the $50 back to use on something else.
Might work, you never know.

-----------------------------------------------------------------------------

This situation is completely ddifferent from BESTBUY.
BESTBUY made a pricing error so they had to cancel it.

What Gateway doing is unethical. They knowingly put out a $50 coupon for us to use.
The 4400 and 4600 is being released and they need to fullfil their orders.
Its not like they couldn't get these cards because Ingram Micro is supplying these cards and they will have it in the warehouse in the future.
Gateway decides that there are just too many orders to fullfil and they don't want to do it.

Gateway is doing the same thing with the 1.6A.
Ingram Micro has these in their Warehouse but for some reason Gateway decide to take it off their list and not fullfil the orders.

What Gateway doing is just totally wrong. They put out a coupon for us to use and thats what we're doing.

 
K

ken2001

Senior member
Mar 26, 2001
393
0
0
Gateway sucks! Remember the P4 2G for $918 deal? Finally I cancelled the order cause they don't want to grand the price of the monitor and kept saying that is a price error. Stupid company! Don't trust good deals from Gateway, they will find any reason to piss you off!!!
 
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caboob

Platinum Member
Mar 31, 2000
2,214
0
76
This dont look good. I checked my order and while I still have "product backordered" the product link for the vid card is gone. Hmmmm...bastards.
 
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Chrono

Diamond Member
Jan 2, 2001
4,959
0
71
gateway sucks
dell rocks
I've bought from dell and their service is still great
rebates were lost and they credited my friends credit card back
 
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helyes

Member
Nov 26, 2001
132
0
0
Just got this e-mail

Dear XXXXXX,

Thank you for placing your recent order with the Gateway Accessory Store. We
regret that our supply of the XTASY GEFORCE4 TI4400 has been depleted, and we
are unable to replenish our stock at this time. Consequently, this item has
been removed from our inventory list and cancelled from your order #XXXXXXXX.
This item is no longer available from the manufacturer and will not be listed on
our site in the future.

 
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wfay

Senior member
Jul 24, 2001
912
0
0
i find this kind of crap to be "the norm" for Gateway Accessory Store aka NECXDirect

i ordered an item (Rio Advanced Digital Receiver) from them on Feb 5, 2002
on Feb 13, 2002 (or so) i noticed that they had changed the description & specifications of the item i ordered on the product detail webpage
then today i went back to the website to once again see WHAT IS UP with my order (as a result of this thread) and i saw that not only is my product still on backorder but they have completely REMOVED the item from their site

i think i am screwed just like you guys....... however i intend to fight it, as my order is around $3k value not $400, and i WILL be getting what i ordered.....

one more thing, when i ordered my GF3 ti200 from the a couple weeks ago, i got my order literally the next day as i live not too far from the Tech Direct warehouse (they are a distributor like Ingram Micro) and it was drop-shipped direct from TD so its possible that maybe whoever they are sourcing the GF4's from is completely out and not expecting any more shipments for a while...and so GW had to kill your orders?? i still don't agree with them just doing this, just looking for a reason...

--wayne
 
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Popfreeze

Member
Sep 21, 2001
40
0
0
Mine's cancelled too. I ordered a Ti4600 on the 22nd, got my email tonight at 8:34est. DICKS! I ordered parts for a whole new system to build around this card, and I've got everthing else delivered except for this card. Now I'll have to look for a decent deal somewhere else. :(:|:(:|
 
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ElectricLegs

Senior member
Jun 14, 2000
236
0
0
:| :| :| :| :| :| :| :| :| :|

They could have stopped this long ago but I bet they enjoyed having the accounts opened and will surely sell your info too.

Please let them know how bad they suck using both the email and phone #.


Call Customer Service 800.961.9261 Option 3 M-F 9a to 5p ET. You can't be arrested for swearing at them.


Email Gateway Your Satisfaction Sentiments

:| :| :| :| :| :| :| :| :| :|
 
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UofI

Banned
Sep 20, 2001
2,214
0
0
Mine still shows product backorderd for the 4400. I placed it on the 4400. How can they just cancel orders? Ill wait 2 months if need be to get my card. They can fullfill them as time progress, so how can they just cancel it? Its not impossible not to fullfill them, just will take time.
 
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