I think that applies for most forms of mass media these days. Take a look at Film. It's why Disney can keep pumping out Marvel movies year after year. A lot of critically acclaimed and truly innovative films were box office flops. The Wizard of Oz, Fight Club, Citizen Kane, Brazil, It's a Wonderful Life, Blade Runner.
The problem today is that movies, TV shows, and video games are costing more money then ever to produce. Which means they have to sell more. The price you pay for packing them to the brim with eye candy.
Tomb Raider (2013) is estimated to have cost Square-Enix $100 million to develop. For the sake of simplicity, we'll assume that covers all expenses to make the game, market it, and ship it to the consumer. Best info I found is that GameStop pays between $48-$52 wholesale per game with a MSRP of $60. We'll assume the higher price for the sake of argument.
So in order to break even, Square would need to sell 1.9 million copies of Tomb Raider. At 3.4 million sold at the time they were moaning about it being a bomb, they would have made about $76,800,000. Which seems like a lot except some of that money gets reinvested into new projects. So if you want to keep making $100 million games, you need to be turning profits of at least $200 million.
That's why they stick to safe projects. The entire business model of big budget games revolves around it.