The device, the forum poster said, "burned from the inside out" and melted its case.
Interestingly, the phone kept working, but had lost its signal.
After receiving no help from the Carphone Warehouse. Samsung contacted me, the head of customer services came out to see me and gave me a replacement phone. Even said he would send me out some free stuff.
Given the heat these phones generate by themselves, using the radio, GPS, etc WHILE mounted on a dashboard likely exposed to sun doesn't sound like a great idea, but if they sell the docks they have to support the use-case.
Props to Samsung for handling this well, as opposed to "blah blah direct sun carmount etc not our fault". Given the heat these phones generate by themselves, using the radio, GPS, etc WHILE mounted on a dashboard likely exposed to sun doesn't sound like a great idea, but if they sell the docks they have to support the use-case.
Lulz, give a phone GPS and then complain when people put it on their dashboard.
Samsung should be ecstatic. They want iPhone-level sales with their SGS3, and imitation is the sincerest form of flattery.
Samsung should be ecstatic. They want iPhone-level sales with their SGS3, and imitation is the sincerest form of flattery.
I remember a few summers ago when a friend and I were driving and he had his Droid doing the same. Had it overclocked to boot. Eventually it would just overheat and shut down.
If I had to guess, this just sounds like a case of a bad battery. Every year or so there's a story of a phone or a laptop suddenly going up in flames and the culprit is usually a faulty battery. The most likely outcome is that some phones have the battery recalled. Since it's user replaceable, they can just ship affected users a new battery and have them send the old one back.
the battery is fine you can see from the pictures
Nothing new or special. Well the whole melting/exploding thing is... but not the heating issue. My OG Droid and Bionic both get insanely hot with GPS in the car (even out of sunlight). Add in charging, bluetooth, and in the sun as I sometimes do an.... *explodes*
Weird. Have any sites done a teardown of the S3 yet? I'm kind of curious what components would be in the area and might have been the cause.
My SGS2 gets quite hot near the top of the screen and earpiece area when it's running a game for a while or something like that. Phones these days have a temp sensor though and shut off when overheated. Something was either very broken, or it wasn't the phone's doing at all.
I own a SGS3 right now, and to be honest, even using BT/WiFi/GPS at the same time, I don't feel it got anywhere as hot as the iPhone 4 or SGS2 for that matter. That phone is most likely defective.
That phone was definitely defective looking at where the trouble was, but more importantly, how are you finding the SGS3?