GA-965P-DS3 - CD ROM Issue

[enderjs]

Sup Guys,

I have the Gigabyte GA-965P-DS3 Rev. 3.3 mother board with Bios F10. Both my CD drives were working fine a Lite-on SHD-16S1S and a Samsumg CD/DVD-RW Drive, I moved and now they don't work. I looked in device manager and it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing" I tried uninstalling the devices and then rescanning for them but it just comes back with the same error.

I have never had to install drivers for either device when I first installed them they worked right out of the box no problems. I don't know what the problem could be.

Thanks for any help.

 

[SerpentRoyal]

Try new cable. Set drives as Master/Slave. There may be existing burn software that interferes with proper drive loading.

 

[enderjs]

I tried changing the SATA cable putting it into different ports and everything that I could think of still nothing. The really weird thing is that I have two emulated drives, Nero Image drive and Daemon tools and they get the same error. Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Which leads me to believe that there is something wrong with XP and it is not hardware related.

What do you guys think?

 

[enderjs]

I think that I found the problem. I went into administrative tools then computer management clicked event viewer then system.

I get an error when the system tries to load PxHelp20. The question is where do I go from here? Can I reinstall it? Fix it? Any suggestions would really help. Thanks

 

[SerpentRoyal]

So they were working before you moved the PC? Reset/reseat all boards/connectors in the MB. If you did not change the software, then the problem is isolated to hardware/cable.

 

[enderjs]

If it is hardware then why does the emulated drives give the same error?

 

[enderjs]

I found the problem, In case anyone cares or has the same problem.

I had to clear out my Upper and Lower filter values in the registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Apparently they got corrupted some how, anyway don't just delete the whole registry key. You just double click on the lowerfilters and upperfilters and then clear out the values. Hit okay, restart the computer and everything is hunky dory.