i have a user who cannot connect to our ftp site (windows 2000
ping ftp site gives back a destination not reachable
if she uses ftp.exe, she can log in fine, but when she does a "dir" she gets a "connection closed by remote host". she can ftp to the microsoft site without any problems (and do a cd, dir, etc). we tried using ws_ftp but the mouse stood at an hour glass after hitting connect (tried disablin pasv mode too)
we had other ppl ping/ftp our ftp site from the outside and it works fine for them
is there anything else i can do to troubleshoot this issue? not sure if she is running a firewall that would block ftp.. but if it did, why did ftp.microsoft.com work?
if any one has any ideas, i would appreciate it.. thanks!!!!
ping ftp site gives back a destination not reachable
if she uses ftp.exe, she can log in fine, but when she does a "dir" she gets a "connection closed by remote host". she can ftp to the microsoft site without any problems (and do a cd, dir, etc). we tried using ws_ftp but the mouse stood at an hour glass after hitting connect (tried disablin pasv mode too)
we had other ppl ping/ftp our ftp site from the outside and it works fine for them
is there anything else i can do to troubleshoot this issue? not sure if she is running a firewall that would block ftp.. but if it did, why did ftp.microsoft.com work?
if any one has any ideas, i would appreciate it.. thanks!!!!
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