file for complain all the way up to the supervisor of the rep, a drive so close to the cutoff time should usually be ok. the amount of time you spent bitching with the CS is more expensive than RMAing your drive. That's what the businesses usually do.
Don't giveup, or if you're sick and tired, buy a Maxtor, they always have good warranty service and turn around. Their reliability is getting better than before now, and some models have 5 yr warranty too, worth considering.
Don't giveup, or if you're sick and tired, buy a Maxtor, they always have good warranty service and turn around. Their reliability is getting better than before now, and some models have 5 yr warranty too, worth considering.
