NewEgg has been great for years back when they were just a little site but this past weekend has been a nightmare from them.
Cant login to the site its not like I forgot my password either but I try getting a password reset and no e-mail ever arrives. Online support is a complete joke they must be outsourced. They reply with nothing but canned scripts. No thought behind the actual issue. Their only resolution is to call monday-friday but by then the 48 hour sale will be over.
For a great company some manager there seems intent on making a few extra bucks but killing off what made newegg great. Can we say we made them too big for thier britches and now they might be going downhill?
Just need to vent my frustration been trying to order something for 2 days. Need to start ordering more from zipzoomfly or tigerdirect so that newegg gets a wakeup call they are starting to suck.
Cant login to the site its not like I forgot my password either but I try getting a password reset and no e-mail ever arrives. Online support is a complete joke they must be outsourced. They reply with nothing but canned scripts. No thought behind the actual issue. Their only resolution is to call monday-friday but by then the 48 hour sale will be over.
For a great company some manager there seems intent on making a few extra bucks but killing off what made newegg great. Can we say we made them too big for thier britches and now they might be going downhill?
Just need to vent my frustration been trying to order something for 2 days. Need to start ordering more from zipzoomfly or tigerdirect so that newegg gets a wakeup call they are starting to suck.
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