right on. I used to work for these guys about 5 years ago when they were still called Seattle Filmworks. I was a software tester and tested an early version of this app and a web-based one. I also tested one of the first do it yourself scan/retouch/print kiosks they did. Unfortunately, it was not fun to use. I really didn't like Microsoft Agent and that miserable little wizard avatar.
The company has been closing all of their retail stores in favor of going primarily on-line based. I heard they're also ceasing the film developing business in favor of being primarily digital printing based.
The tour through the developing labs, the printing labs, the photo-cd labs was amazing. So much huge machinery and crazy contraptions!
For those wondering, back then at least, the photo quality was excellent. These were the guys who would give you a roll or two for free, and send a replacement roll when you got a roll developed.