Formatting a Brand Name Computer

[Spooner]

If you're having problems with a brand name machine (Compaq) and you format it to try and fix the issue, does this disallow you to send the machine back? (within 30 days of purchasing)

 

[Weeeman]

Wouldnt think so....you should have a warranty of atleast a year, i know on dell thats as low as it goes... if formatting negates the warranty, then turning on the computer should negate it too.

 

[Spooner]

Sounds about right, but was wondering if anyone had experience in doing this. I don't see how they'd even know you did the format until they received the machine back. I would also assume they if they resold the returned item, it would be reformatted with a new image anyhow.

 

[Spooner]

any other thoughts?

 

[etalns]

I don't know first hand, but I would be *very* surprised if that was the case. It makes no sense.

But didn't it include reinstall CD's so you can just reload the os instead of risking it?

 

[Spooner]

But didn't it include reinstall CD's so you can just reload the os instead of risking it?

forgot about that... i'll have to check tonight

i may just format it.... can almost guarantee it working fine after that