For the love of god, someone help!

[CraigRT]

So I got my new wavemaster the other day. Put everything into the case from my old case (all exact same components except the PSU) It's now a Vantec ION 400W.

everything works great.

Today was the first day I go to use the audio. play some music, and no sound.

This is where it all begins.

I try another audio file. I try another type of media. I check connections. I prove that my system is working by putting on a CD on my stand alone CD player. I try earphones in the speaker out jack (no difference), I then try updating the drivers on my AV-710, I then try moving the soundcard to another slot (still no sound at this point) So I ditch the Chaintech and put in an SBLive. no difference, no sound no matter what. I then try my onboard audio. This entire time the drivers have installed clean, and no exclamation marks in device manager... Everything appears fine, music plays without error. STILL NO SOUND! I eventually break down and just say the hell with it. I reformatted my PC tonight.

Boots up fine, install the soundcard drivers expecting sound. Nope......... Still no fvcking sound.

I am absolutely dumbfounded. Can anyone possibly give me any advice?

The only thing I can think of is maybe that my PSU is either not strong enough to push for the audio (long shot) or the soundcard is not being grounded properly due to the aluminum case (but none of 3 soundcards, including 1 onboard work)

The system in question is in my sig, Fully up-to-date.

Please send me some advice. I have been working at this for hours, and I still cannot just play a freaking song while I surf the net. Going to lose it soon.

Thanks.

 

[CraigRT]

Anyone? I just tried grounding the soundcard to the case, and did not make a difference. Also tried ground the case chassis to the metal part of my desk.

still nothing.

This is the dumbest thing I have ever experienced.

 

[mechBgon]

Did you have front-audio ports hooked up on your old case? If so, you would need to decipher the mystical Coolermaster front-audio-port cabling (partial solution in this thread) or else cap off the front-audio header with the two jumper caps. Since the front-audio header is a standardized thing, here's an image you can use if you want to re-cap them (assuming they're not capped now): http://pics.bbzzdd.com/users/m...RONT_AUDIO_JUMPERS.gif

Warm?

 

[CraigRT]

Hey Mech, thanks for responding.

I had the front audio hooked up on my old case, although I never actually used it.

It is not hooked up on the Wavemaster however, as the ports are on the top of the case, and I just didn't even bother hooking it up because I put things on top of my case.

The AV-710 doesn't have any jumpers to cap onto the front panel jumper block anyways, so I'm not sure if that would make any difference (??)

 

[Amaroque]

You probably checked this, but do you have the onboard sound disabled while trying to use your card?

Also, I know this sounds dumb too, but you don't have the master sound muted on the mixer do you?

That's all I can think of off the top of my head.

 

[CraigRT]

Originally posted by: Amaroque
You probably checked this, but do you have the onboard sound disabled while trying to use your card?

Also, I know this sounds dumb too, but you don't have the master sound muted on the mixer do you?

That's all I can think of off the top of my head.

unfortunately, those are the first things I tried during the initial troubleshooting.

Right now the onboard sound is disabled. I had it enabled and "working" before this, but still no output to speakers or earphones (using the same jack on the AV-710) I disabled it again and installed my AV-710 which according to the PC is working fine.

 

[mechBgon]

Try capping the FP Audio header. It won't take long.

 

[CraigRT]

Originally posted by: mechBgon
Try capping the FP Audio header. It won't take long.

On the soundcard? I'll see if I have any jumpers.

 

[CraigRT]

Mech, are the pinouts on the soundcard the same as the ones you showed me in that gif file?

as in, if i block those positions with jumpers on the soundcard, will it be OK?

 

[mechBgon]

I meant on the motherboard itself, actually. I don't know one way or the other regarding the sound card, but let's start with the mobo.

 

[CraigRT]

Originally posted by: mechBgon
I meant on the motherboard itself, actually. I don't know one way or the other regarding the sound card, but let's start with the mobo.

Mech, I plugged the mobo jumpers up, still no difference.

 

[Amaroque]

I think it might be a driver issue. You could try uninstalling any sound drivers in safe mode, rebooting, and reinstalling them...

It's another long shot, but if you're sure everything is connected correctly...

 

[CraigRT]

Originally posted by: Amaroque
I think it might be a driver issue. You could try uninstalling any sound drivers in safe mode, rebooting, and reinstalling them...

It's another long shot, but if you're sure everything is connected correctly...

I tried that before I formatted my PC tonight.
This installed of Windows is about an hour old. There is no way it's a driver issue at this point, I already thought of that.. It's something though, I just have no clue as to what.

 

[mechBgon]

Basically, it appears to me that:

1) in the old case, with the FP Audio header occupied by a FP Audio cable, audio worked. Makes sense.

2) in the new case, with the FP Audio header left open, audio doesn't work. Logical & expected.

3) in the new case, with the FP Audio header re-capped, audio still doesn't work.


Not sure what to think. Do your drives still have Digital Audio enabled in their Properties? But I assume you mean you get no audio of ANY kind, not just no CD music...

 

[imported_Phil]

I can sympathise, CraigRT. I had the same problem on my sister's PC, and it's still not solved. Like yourself, I've tried the onboard audio, and an old SB128 PCI card, drivers, BIOS settings, everything. Speakers work fine, the PCI128 works fine, but still no sound.

Like yours, Windows reports that nothing's wrong, everything's "playing", but nothing, nada, zip.

Please, please, if you solve this, post back here and let me know; I'm at my wits end!

 

[Dennis Travis]

Craig, Since it's a brand new install of Windows this probably will not help but I thought I would give it a shot anyway just in case. By any chance the Volume on the Windows XP Sound properties is not muted or turned down? I have seen it but mostly in the old 95 days. Probably not your problem but really you have tried everything.

Is it something shorting somewhere in that new case? It all worked in the old case so that is the last thing I can think of.

Good luck and do let us know what it ends up being!!!

 

[TechnoKid]

Hmm...is it possible that you can try and swap the old psu into the new case? That way you can eliminate the psu as the culprit.

If this doesn't solve it (an i honestly do not see how a psu could affect sound), then my guess would be something shorting the motherboard on the new case, like dennis mentioned.

Also, make sure that "digital output only" is not enabled in the advanced play control/master volume, that is if you are using the analog minijacks.

I don't see how the onboard jumpers for the front panel connectors could have somethign to do with the situation if you had the soundcard outputs workign in the old case when you didn't even have the front jack utilized.

Do you have the "use audio features on this device" enabled under the properties tab of your harware in teh device manager?

hope you get this resolved.

 

[mircea]

You probably did this too, but try inserting the audio card in another PCI slot. Maybe you created some IRQ conflicts.

 

[aznbomber]

hmm..., one suggestion is to check the speakers... I know some speakers have two volume knobs. One on the back and one on the front. Once i forgot to turn the back one up, so i ended not being able to figure out what was wrong.

Also, may try the speakers on another comp?

 

[LED]

Plugged the Headphones in the Optical drive and see if there's sound and see if attaching a cable to the Optical from the soundcard works...
Check the IRQ for the SBLive card and make sure there are no problems as the SBLive card loves IRQ5 and try the soundcard on another Rig.

 

[CraigRT]

Originally posted by: mechBgon
Basically, it appears to me that:

1) in the old case, with the FP Audio header occupied by a FP Audio cable, audio worked. Makes sense.

2) in the new case, with the FP Audio header left open, audio doesn't work. Logical & expected.

3) in the new case, with the FP Audio header re-capped, audio still doesn't work.


Not sure what to think. Do your drives still have Digital Audio enabled in their Properties? But I assume you mean you get no audio of ANY kind, not just no CD music...

Mech,

The only difference is that I am not using the onboard audio. I wasn't with the last install of Windows either, and the jumpers were not connected then, either.
It took me a few hours to put everything into the new case all clean and all. I will cry if it has to come down to me taking apart the PC! But aside from the PSU, nothing has changed except the PC's home. heh

egad, this sucks so much.

 

[CraigRT]

I don't wanna sound like an ass to anyone, but all of those things have been covered.

I tried another slot, I have tried 3 soundcards, I have formatted my drive installed XP fresh and re-installed all the drivers, I have tried earphones, etc. (it's all covered in the first post )

The only change was the case/PSU, so it has to be something to do with that. argh...

 

[aznbomber]

if you think that it may be the case. Then take everything out of the case and trying running it like that. You never know.

 

[CraigRT]

Originally posted by: aznbomber
if you think that it may be the case. Then take everything out of the case and trying running it like that. You never know.

I wanted to try avoiding that, it took me forever to get this thing together all neatly, zipties and all. I might try switching out the PS, as it's the only other thing I've changed in the system.

 

[Rosebuddy]

When I put this build together I installed a modem 1st and my sound card picked up the driver from the voice fax modem. If you have a dial up try taking the modem out, clear out the drivers in add remove programs and reinstall sound card drivers. You probably don't have a modem but my 2 cents.