I finally found the fix to my losing my internet connection problem. I wanted to share this as it was a really hard problem to resolve and it might help some folks fix their problem.
I did two things at the same time and I'm not sure which action fixed my problem. So all I ask in return if this post helps you fix your problem is that you reply with which action fixed your problem so I can get a clue to what my "actual" fix was.
My symptoms were:
1. Internet Explorer "Web page cannot be displayed" after browsing for about 5 - 10 minutes.
2. Firefox "Server not found" after browsing for about 5 - 10 minutes.
3. Outlook Express would not retrieve email upon opening. Had to try repeatedly or run IE or FF then open OE again to get it to work.
When items 1 or 2 above happened, every attempt to access a different web page thereafter would result in the same error message.
THE FIX:
1. I installed Spybot search & destroy 1.5 and removed all of the spyware it found.
2. I noticed in the Task Manager Processes (ctrl-alt-del) that a process named HPTLBXFX.EXE was constantly updating its ram usage. I suspected that this might be the culprit. A search on the web revealed that the HPTLBXFX.EXE is a HP Toolbox printer driver. I have a HP 3390 all-in-one laser printer. I downloaded the latest driver for the 3390 printer from the HP website, removed the current 3390 driver and installed the latest 3390 driver for the scanner & printer plug & play.
After doing both actions, all of my internet connections are now fixed. Which action fixed it I have no clue though I suspect it was the HP 3390 driver. I have no desire to go back to the old 3390 driver to find out. If either step helps you fix your problem, please let me know as I am very curious which one might have fixed mine.
I did two things at the same time and I'm not sure which action fixed my problem. So all I ask in return if this post helps you fix your problem is that you reply with which action fixed your problem so I can get a clue to what my "actual" fix was.
My symptoms were:
1. Internet Explorer "Web page cannot be displayed" after browsing for about 5 - 10 minutes.
2. Firefox "Server not found" after browsing for about 5 - 10 minutes.
3. Outlook Express would not retrieve email upon opening. Had to try repeatedly or run IE or FF then open OE again to get it to work.
When items 1 or 2 above happened, every attempt to access a different web page thereafter would result in the same error message.
THE FIX:
1. I installed Spybot search & destroy 1.5 and removed all of the spyware it found.
2. I noticed in the Task Manager Processes (ctrl-alt-del) that a process named HPTLBXFX.EXE was constantly updating its ram usage. I suspected that this might be the culprit. A search on the web revealed that the HPTLBXFX.EXE is a HP Toolbox printer driver. I have a HP 3390 all-in-one laser printer. I downloaded the latest driver for the 3390 printer from the HP website, removed the current 3390 driver and installed the latest 3390 driver for the scanner & printer plug & play.
After doing both actions, all of my internet connections are now fixed. Which action fixed it I have no clue though I suspect it was the HP 3390 driver. I have no desire to go back to the old 3390 driver to find out. If either step helps you fix your problem, please let me know as I am very curious which one might have fixed mine.
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