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Fedex Tracking confusion

It's an apple ipod mini that I'm ordering for my girlfriend's brother...

I'll have to call up apple and tell them to start personalizing them in America...

(I've bought 2 other ipods before and they both shipped just fine from shanghai)
 
i'd think fedex is responsable for getting your parcels through customs for you and I think you pay them a few bucks for this specific service too.... although this is just my guess, so I could be wrong
 
Customs will not display that particular message. Fedex usually has something along the lines of Customs Inspection.

"Delay beyond our control" usually means they had some sort of mechanical failure along the way. Maybe a plane/van broke down or something of that nature.

Fedex online tracking is also notorious for mixing up scans. Its in Anchorage, but beyond that I don't know whats happening with it.

Not that any of that is much comfort to you. I just remember all the times I had to ship international for the company I work for and had delays like this.
 
I don't know, it was free shipping from Apple when I ordered it...

Thanks for the info Rent... I'm hoping that it's really in Alaska and they just f'd up the scan back in shanghai...
 
I think that all the stuff Apple ships from China is "Pre processed" for customs, meaning there isn't an extra inspection delay. If your iPod/Computer is coming from China, you only get the 2-3 day shipping regardless what you choose when you buy. 2-3 Day shipping from China to USA is pretty damn good in my book.
 
Yeah, now it went from Shanghai to Indianapolis...

I don't know, it's confusing but as long as it gets to where it needs to be, I just don't care haha
 
Originally posted by: Rent
Customs will not display that particular message. Fedex usually has something along the lines of Customs Inspection.

"Delay beyond our control" usually means they had some sort of mechanical failure along the way. Maybe a plane/van broke down or something of that nature.

These errors usually don't mean mechanicals as those are the fault of the carrier and not really beyond their control

Fedex package visibility has never been great but they do usually deliver air packages on time. We have a hard enough time getting proper visibility but I do think ours in general is better.

On a side note, you should see the Anchorage gateway, it's pretty awesome to see all those FedEx MD-11 and DC-10 planes right next to our 747, 767, and MD-11's. Thats alot of cargo space...

<-- is an engineer for the "other" shipping company 😉

-spike
 
well if you're an engineer for UPS, tell them to please stop crushing my packages 😉

But thank you for the info... I know Fedex tracking usually sucks, but I always get the package on time and it's never usually damaged... so yeah!
 
Originally posted by: Paulson
well if you're an engineer for UPS, tell them to please stop crushing my packages 😉

But thank you for the info... I know Fedex tracking usually sucks, but I always get the package on time and it's never usually damaged... so yeah!

I believe the official response to crushed packages is that the customer needs to pack the shipment better 😉

I am not sure how it is around the country, but here in Seattle our hubs are all large, multi-belt buildings where we build many splits to different destinations. I believe FedEx Express does all their sorting in their central Memphis facility and then flys the packages out in sorted order. Their building here has two simple runout belts with cars along it so the packages get crushed less. Not sure about FedEx ground as that is a whole different animal...

If I see one of your packages I will be sure to drop-kick it less than all the others 😉

-spike
 
Well then newegg and all these other places need to start packing things better 🙂

The reason I generally avoid UPS is because they cracked one of my yamaha dj speakers in half... (it weighed 66 lbs but was split right down the middle)

I guess letting one or two bad experiences ruin the use of a service is kind of stupid, but those were some costly problems which thankfully the retailer took care of it...
 
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