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Far Cry 4 - computer froze. Only hard reset helps.

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litwicki22

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Hello. Yesterday when playing Far Cry 4 my computer suddenly freezes with "BZZZZZ" sound.
Only hard reset helps. So after reset i again run Far Cry 4 and left for 12 hours in background. And after 12 hours without freez, all fine. But why i was had one single freez yesterday ( only hard reset helps ) ?
There is no any minidumps file to analyze. Minidump folder is empty.
I run even Prime95 for 10 hours, without errors.

My pc is:
4790 stock
8gb ram
Sabertooth Z79 Mark2
Asus Strix 980 ( Oc factory )
Corsair 750 RM
HDD 500GB SATAIII


I dont OC my pc, all is stock.
I am using 334.75 WHQL.

IS this game\software problem or hardware?
Like i say all is fine now, but i am worried about that one single freez ( only hard reset helps ) from yesterday.
Thank you for any suggestion.
Should i be worried?
It happens once, so thats why i create a topic problem. Because i want to know , what caused that one single freez. I never had freez like this even before.
It can be software or hardware problem? Like i say it happened once 2 days ago. After that now i am 58 hours in game without single freez\crash.
 
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Litwicki thread, don't even bother. Poster won't try any suggestions. Massive history of whining about video cards on [H] and TPU.
 
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I have a last question.
After freeze my system event logs are empty. No minidump file in watchdog folder.
Nothing appears in the Event Viewer other than the typical error messages stating that the previous shutdown was unexpected . So this is my report.
That can be hardware or more likely game issue?
 
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Somebody told me that nothing in my minidump indicates that my hardware initiated the freeze
A clean minidump clearly indicates either a BIOS reset setting or a secondary hardware trip (power supply).

Is this true?
 
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I had similar freezes a few times (clocked in about 150 hours of playing time so far). I figured, maybe my gpu overclock wasn't stable enough. It literally happened only twice. Logs also were clean. After lowering gpu oc on memory by 50mhz, I have had no issues. But your card is stock, so I dunno.

If it happens again, try to underclock your gpu. Start with memory. Make sure, you are up-to-date hardware/software wise and you have no issues with temps.

If it's just one game, I wouldn't worry about it. Asus Strix 980 is a very nice card, so is the rest of your setup.
 
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I had similar freezes a few times (clocked in about 150 hours of playing time so far). I figured, maybe my gpu overclock wasn't stable enough. It literally happened only twice. Logs also were clean. After lowering gpu oc on memory by 50mhz, I have had no issues. But your card is stock, so I dunno.

If it happens again, try to underclock your gpu. Start with memory. Make sure, you are up-to-date hardware/software wise and you have no issues with temps.

If it's just one game, I wouldn't worry about it. Asus Strix 980 is a very nice card, so is the rest of your setup.
Even your watchdog folder was clean?

The most strange that my freeze happened once. I am now 100 hours in game and nothing happened again
 
I report my windows event log:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Event ID: 41
Level: Critical
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.




After that i run even Prime95 Blend for 10 hours, without errors.
I test Watchdogs for 2 hours , no crash.
I test Metro Last Light for 2 hours, no crash.
I test Unigine Valley for 1 hour, no crash.
I test 3dmark 11 Extreme loop for 1 hour , no crash.
I test Crysis 3 for 1 hour, no crash.


The most strange that my freeze in Far Cry 4 happened once, 5 days ago. I am now 100 hours in game ( Far Cry 4 of course ) and nothing happened again.


It can be software or hardware problem?

Freez was related to software or hardware then ? What you think?
 
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Happened to me and I used DDU and installed new drivers. Fixed the issue.
 
A hard freeze is hard to troubleshoot.

A voltage dip. PsU blip.

Could have been your CPU, motherboard, anything plugged into the motherboard, etc, etc.

Having the game playing paused in the background will not stress your PC e same exact way as playing it for real. Hard freezes can be a result of a sudden voltage dip which may or may not be a result of your PC at all. Could be power surging causing a chain reaction. A power issue. You also have voltage regulation on your PsU, on you motherboard, on your graphics cards, and so on. They do a great job but sometimes have to work harder than others. Sometimes things can go wrong.

Computers/computing has been built around the idea that things will go wrong. Data and bits exist in a non perfect world and errors are not only expected but built around. On the hardware level and software level, our PCs are built to work around data errors. As great as they are, it is not perfect. The perfect storm could occur, resulting in a very random crash. This would would be a very rare thing and not something likely, but possible no matter how slim the chance.

Any component could increase the chances of crashing. All electronic components degrade, each at their own rate. I am taking about not only each chip, capacitor, resistor, etc....not only those but each chip itself is made of millions to billions of components themselves. They all have their own lifespan, degrade independently, as well as their own imperfections. Absolutely anything can happen at anytime. There are boards that work fine when they ship to etailers but are DOA by the time they reach a customer. There is a percentage that will fail. There is no avoiding it from the start and throughout the lifespan.

One random crash doesn't mean much, though.
If it starts crashing more often, look for a pattern and go from there. Like I said above, I don't think having the game paused in the background will stress your system the same as playing the game. Your GPU and PsU will not be stressed in the same way.

I am not saying you have an issue. Personally only take things serious when they are reoccurring. Then I search for a pattern
 
I would update your nVidia drivers as they are fairly old, but honestly I would not give that much thought to one hard freeze in one game. One crash does not mean your system is unstable, it could simply be the game. Same game crashing all the time? May not like certain settings and not mean anything either. Different games crashing regularly? Then you have a system issue.
 
To try to pinpoint the cause of an issue that occured only once, is not reproducible, with no minidumps or event logs to look over, is pointless. No one can know without a logged record of what actually took place. You can only get theories and those have been offered. Give it a rest.
 
Even your watchdog folder was clean?

The most strange that my freeze happened once. I am now 100 hours in game and nothing happened again
My eventlog was, didn't check the watchdog folder. Now that computer has seen a reinstall, so can't double check. I don't think you have malfunctioning hardware, as you would have likely logged more issues. Have fun, FC4 is a great game 🙂
 
A reminder, member call-outs are not allowed. Topic closed. -Shmee
 
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