Fandango.

[Wyndru]

Some theaters you have to buy on Fandango, no option to get it at the theater.

Wow, this is retarded. That would be a theater I would not be giving my money to.

At least now it makes more sense to me why Fandango even exists, I never knew what the point of it was.

 

[Fingolfin269]

Fandango is great on Friday's right now if you have a Visa Signature card. B1G1 free. Been doing this for a couple of years now and haven't run into any issues. Based on this story I hope I never have to deal with their CS though...

 

[D1gger]

Another reason I am happy to not go to the theatre to watch movies.

 

[AstroManLuca]

Go to the first show in the morning on Saturday or Sunday. Cheaper and not as crowd.

Thiiiiiiis. I always feel ripped off whenever I go to an evening movie and have to pay $10 a ticket. The Saturday and Sunday morning movies are half the cost, there's no problem finding a parking spot, and you basically get the theater to yourself. And a typical movie will get out at just the right time for you to have some lunch.

 

[MontyAC]

Thiiiiiiis. I always feel ripped off whenever I go to an evening movie and have to pay $10 a ticket. The Saturday and Sunday morning movies are half the cost, there's no problem finding a parking spot, and you basically get the theater to yourself. And a typical movie will get out at just the right time for you to have some lunch.

:thumbsup: That's the best time to see the summer blockbuster movies.

 

[ioni]

Isn't PayPal notorious for siding with the customer and issueing charge backs? Why not get your money back through PayPal instead of fandango?

 

[Ichinisan]

It wasn't entirely Fandango's fault afterall (see my update just now).

If Google was blocking Fandango emails for everyone, I can understand why Fandango's call center would be overwhelmed. Gmail delayed the Fandango message with the confirmation code and held it for 3 days before putting in my Spam folder. THREE DAYS!

It's still not over until I get the refunds.

 

[Ichinisan]

Still no word from Fandango. Nothing credited back to PayPal. No email. Nothing returned to my bank account. That means I waited on the phone for over an hour on 5/5 for no reason. They simply said "we're sending it to our refunds department" and did absolutely nothing. I've been on the phone again since 9:35 PM and I'm still on hold. At least this time there's a message telling me that wait times exceed 30 minutes. Will they brush me off again and do nothing?

 

[KK]

you can't dispute it with paypal?

 

[Ichinisan]

30 minutes to reach someone tonight. Checked my phone logs for the call just now: I dialed at 9:33 PM. CSR answered at 10:05 PM. Call ended at 10:16 PM.

They had no record of my previous call. On that call, I waited over an hour...apparently for no reason at all.

you can't dispute it with paypal?

I probably could, but Fandango already said they would refund it. Why would I contact PayPal if Fandango said they were refunding it already?

The main reason I called Fandango just now instead of dealing with PayPal was so I could give revised feedback:

The PayPal option should require users to sign-in or register a Fandango account. In the case of email delivery issues that are completely out of my control, I could simply log-in to the Fandango account to get the confirmation code.