DrPizza
Administrator Elite Member Goat Whisperer
Originally posted by: Toasthead
cantyou also just call and not press anything? It simulates the old rotary phone and they have to answer to help you. Im pretty sure they are required by law to have this service available.
My wife has done the same thing... She was asked "how did you get into here?" "What number did you call?" She just responded "my secret."
Just dial and wait. It's worked for a couple of different companies that are notoriously bad at allowing human contact.
If that doesn't work, sometimes pressing the pound key and asterisk key randomly with numbers (especially 0) gets you through quicker... There's something with one or the other that works with AT&T (I taught the nynex representative that one)