explorer.exe hits 100% usage when viewing in thunmbnails or copying videos

[Trente]

Been using XP Pro SP2, did a full scan using MS Anti-Spyware, Spybot and Ad-Aware. a quick search (thumbnails explorer.exe 100%) shows that others have reported similar issues, but everyone had a different solution for it...

Anyone have an idea?


Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 5:48:15 PM, on 3/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Java\j2re1.4.2_06\bin\javaw.exe
C:\Program Files\ICQ\Icq.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Admin\LOCALS~1\Temp\Rar$EX00.032\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (disabled by BHODemon)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (disabled by BHODemon)
O4 - HKLM\..\Run: [NVRTCLK] C:\WINDOWS\system32\NVRTCLK\NVRTClk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EasyTuneV] C:\Program Files\Gigabyte\ET5\GUI.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005\RpcSandraSrv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe


Thanks guys!

 

[Slikkster]

Well, no guarantee this is the answer, but a quick google search on StyleXPService.exe and 100% cpu shows the following results:

http://www.google.com/search?num=100&hl...D%3Aen&q=StyleXPService.exe+100%25+cpu


Worth disabling to see if it affects your spiking.

 

[Trente]

StyleXP was the first thing I suspected; I removed it, but the problem was still there, so I reinstalled it again.

 

[Slikkster]

Well, then maybe to save time, you should discuss what you've actually tried.

Try this:

What is thumbs.db?

A reader wrote to ask what the thumbs.db file is and whether it's safe to delete it. This is a file that contains a cache of the pictures in a folder, which is created when you use the Thumbnail view. You can save disk space by deleting it. You can also turn off this feature and keep Windows from creating these files by doing the following:

Click Start | Explore to open Windows Explorer.
Click Tools | Folder Options | View.
Under Files and Folders, click the checkbox that says "Do not cache thumbnails."


Also, read this page:

http://www.easyworship.com/phpBB2/viewtopic.php?p=11479&

 

[Trente]

Originally posted by: Slikkster
Well, then maybe to save time, you should discuss what you've actually tried.

Sorry for that, your'e right. Well, I downloaded BHODemon and removed two things it found which are listed in the log above. I also checked "do not cache thumbnails" in folder options. so far it is working fine, but it's an off/on thing, so I'm not sure if it has been solved by that. Any other suggestions?

 

[Slikkster]

Not at the moment, and I have to run out. But I'd delete that thumbnails.db file in that folder anyway, and also look at that other page about having spaces in your video file names. Who knows?

 

[daniel49]

ctfmon.exe (CTF Mon) - Details
The ctfmon.exe process is a component used in MsOffice to perform language related functions. It is closely tied to the 'Language Bar' present in MsOffice, so if you use the Language Bar you should leave this process running. If, on the other hand, you do not use the language bar, you should terminate this process to free up system resources.

Program Name: PDVDServ
Executable Name: PDVDServ.exe
Required: User's choice
Comments: Remote Control background application for CyberLink's PowerDVD version 5 and above. Enables you to use a remote control with your DVD drive if your drive came with one. Not required if you don't have a remote control, or don't wish to use one

not spyware but may be extraneous?

 

[nocloud]

when you view in thumbnails, does it hit 100% usage for just a few seconds or does it hit 100% for as long as you are viewing...

also, exactly how many thumbnails are we talking about here...?

 

[Trente]

Originally posted by: nocloud
when you view in thumbnails, does it hit 100% usage for just a few seconds or does it hit 100% for as long as you are viewing...

also, exactly how many thumbnails are we talking about here...?

It stays on 100% even after I close the window. I usually restart the process to solve it.

About ~20 thumbnails.