- Jun 24, 2001
- 24,195
- 857
- 126
Well, according to T-Mobile's website, my T-Mobile Samsung Galaxy Note 3 SM-N900T now reports:
It used to report that it was unrecognized, as if it was never associated with an account:
If it were associated with an account and was in good standing, it would have said this:
I thought that being unrecognized was better than being recognized but in good standing because it wasn't associated with any account and, thus, couldn't be blocked for non-payment, so what happened?!
I think T-Mobile is auditing and blocking IMEIs for not being sold with an account. The thing is, I bought the phone out right and flat-out refused to sign up for T-Mobile service. I own the phone and it isn't subsidized, so why the heck should I be forced to use their service for 45 days before I can even request an unlock?! Even then, they can take up to 7 days and they don't even have to approve it. When it's *MY* property, that's ridiculous! The whole reason I bought it from NegriElectronics.com was because I intended to use it with AT&T before T-Mobile but the T-Mobile store would not let me buy it without service. This shouldn't be legal!
I checked the IMEI of an in-store display model and it was also unrecognized just like mine (not associated with a customer account). Another Negri customer with an "unrecognized" IMEI actually got a call from T-Mobile asking them how they obtained the phone but I obviously didn't because I don't have a number in their system and am not connected to their network. I'm pretty sure they are now auditing and blocking phones that weren't sold with contracts because this was no different than a display phone as far as they were concerned.
*grumble grumble grumble*
I called the number and they gave me the usual crap about not being able to give me any details because it is account-specific information. I called them on their bull and pointed out that it is not because it was never associated with an account and I hadn't even given them the IMEI yet for them to claim that it was! All that did was get the rep to say something like "Oh. Well, I encountered this once before and my supervisor said I couldn't give that information anyway." That means they don't even have an excuse! All she could suggest was going to a T-Mobile store, which just told me to contact the reseller (Negri).
Your device is blocked and will not work on T-Mobiles network. If you think this is an error, please call Customer Care at 1-877-453-1304.
It used to report that it was unrecognized, as if it was never associated with an account:
We do not recognize the IMEI number you entered. Please try again or contact Customer Care at 1-877-453-1304.
If it were associated with an account and was in good standing, it would have said this:
Congratulations! Your device is ready for use. Select one of the SIM cards on the previous page to get started.
I thought that being unrecognized was better than being recognized but in good standing because it wasn't associated with any account and, thus, couldn't be blocked for non-payment, so what happened?!
I think T-Mobile is auditing and blocking IMEIs for not being sold with an account. The thing is, I bought the phone out right and flat-out refused to sign up for T-Mobile service. I own the phone and it isn't subsidized, so why the heck should I be forced to use their service for 45 days before I can even request an unlock?! Even then, they can take up to 7 days and they don't even have to approve it. When it's *MY* property, that's ridiculous! The whole reason I bought it from NegriElectronics.com was because I intended to use it with AT&T before T-Mobile but the T-Mobile store would not let me buy it without service. This shouldn't be legal!
I checked the IMEI of an in-store display model and it was also unrecognized just like mine (not associated with a customer account). Another Negri customer with an "unrecognized" IMEI actually got a call from T-Mobile asking them how they obtained the phone but I obviously didn't because I don't have a number in their system and am not connected to their network. I'm pretty sure they are now auditing and blocking phones that weren't sold with contracts because this was no different than a display phone as far as they were concerned.
*grumble grumble grumble*
I called the number and they gave me the usual crap about not being able to give me any details because it is account-specific information. I called them on their bull and pointed out that it is not because it was never associated with an account and I hadn't even given them the IMEI yet for them to claim that it was! All that did was get the rep to say something like "Oh. Well, I encountered this once before and my supervisor said I couldn't give that information anyway." That means they don't even have an excuse! All she could suggest was going to a T-Mobile store, which just told me to contact the reseller (Negri).