Exchange 2K3 new server

[spyordie007]

The MX points to an IP - that ip is routed using the firewall so all I have to do is change the firewall and it hit my new server (but the server doesn't accept).

What do you mean the server doesnt accept? Are users on the outside getting a relay error when they try to send mail to an account on this server? That be the case you've probably got the SMTP virtual server setup incorrectly.

I get the relay when I try to configure the new mail server, the only thing I can think of is my isp has my old mail server's name and not ip, but I find that hard to believe they would do it that way.

Most of the ISPs I see setup relay configurations based on IP. You might want to go through your smarthost config again (just to make sure you've set it up correctly) and than contact them (assuming you can find someone there compitent enough to discuss this) to see how they are setup and why they arent relaying for you.

 

[TMPadmin]

I am positive they relay on IP, double checked.

I just experimented. I shutdown all exchange services on the old mail server, changed my firewall settings to point to the new server. I can send out with no issue but still can't receive.

OH yeah. There is no bounced message to the outside sender.

When I put everything back the way it was before the new server, I get all the test messages that were waiting for us. Just put everything back and all messages came in that were waiting at our off-site spam filter (ISP).

 

[spyordie007]

Either they cannot connect to your server or you've got a DNS issue (effectivly preventing them from connecting).

If the messages arent coming in until you bring up the old machine than it likely means the messages are sitting in their mail server's outbound queue and their server has connectivity to your old one but not your new one (so as soon as you bring up the old one they are able to deliver).

If the ISP is willing to work with you than I'd have them help with troubleshooting this one; you could start by ensuring the hostname they are forwarding the messages to is resolving correctly and if it is try telnetting in on port 25 (to see if you get a response, I'm going to guess you wont).

 

[TMPadmin]

If I have a smarthost setup in my smtp VS, do I need an smtp connector under routing groups / connectors?

 

[spyordie007]

No, you dont really have a need to create a SMTP connector.

 

[TMPadmin]

The saga continues!

Well I found out that my off-site spam filter service didn't listen to me when I said "I'm upgrading to Exchange 2003 on a new server, do you need any information?" Their reply was no but they actually did need to authenticate and were not doing so with the new server in place. So I pulled my hair out and bothered everyone for nothing! Sorry...

But I still do have a OWA issue. It's all over google about the 404 page not found. So since W2k3 IIS is better than what IISlockdown give I thought I'll install URLScan. This made things worse! I would only get a few graphics and the page would never fully load. Take that out and I get what I should except some message are displaying with the 404, as well as forward, reply, and reply all button pop-ups. I've searched but can't seem to find anything that has nothing to do with the urlscan. Can anyone help please, spyordie007, anyone?

Thanks again!

 

[spyordie007]

If you reference the IIS log file what 404 error is it returning?

If the forward, reply, etc. pop-up windows are always giving a 404 error I'm going to venture a guess that the OWA website is missing files and/or otherwise messed up.

This problem doenst sound like you have a issue with exchange itself, just the OWA site and/or IIS (at least not at this point). If all else fails you might be able to get around this problem by grabbing a new copy of the OWA directory from another box and combing through your IIS settings.

Let me know what 404 it's returning too because that might help point you in the right direction.

-Erik

 

[TMPadmin]

They are actually all giving:

The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

This leads me to believe that the directory is pointing somewhere where the files are not or permissions are incorrect but I do have admin rights.

 

[spyordie007]

So again I ask what 404 error is it returning (review the IIS log and just copy/paste the 404 line into this thread, more info).

For reference the /exchange virtual directory in IIS should be pointing to \\.\BackOfficeStorage\domain\MBX

 

[TMPadmin]

Yes my Exchange VD is \\.\BackOfficeStorage\domain\MBX

I found this in one of the logs..

2004-12-27 17:54:59 [server IP] GET /exchange/e-mail before @/Inbox/RE:+8100+printer+move.EML cmd=preview 80 Username@domain.com [my computer's IP] Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.1;+SV1;+.NET+CLR+1.1.4322) 404 0 2

from the link you gave I assume with is a 404.0 (File or Directory not found) and 404.2 (Web service extension lockdown policy prevents this request.

Also under web service extensions I had all as allow and it still didn't work. Not sure it this helps you help me.

Thanks!