Ever receive a BRAND NEW CPU with bent pins?

[forumposter32]

I don't want to bash Compuvest since I got a real good price on an Athlon 3400+ 2.4 GHz, but I cannot understand how or why I received one with bent pins man!

I had the hardest time in the world trying to find them because they were so tiny. And bending them back was like trying to bend something smaller than a needle. I found it was a miracle I succeeded in installing the CPU without forcing it in. But I did have to wiggle a little until it finally fell into place.

The price is one of the only reasons I upgraded. It was $163 US plus $25 US shipping. With duty and in Canadian dollars, the total was about $270 CDN. That's good because on pricegrabber.ca and pricenetwork.ca I saw most were between $270 to $300 or more without the 15% tax (HST) and shipping.

BTW, it was put on some kind of HARD black foam which I believe is the reason the pins were bent. They probably had to apply some force to get the pins in there.

 

[eplebnista]

Ever receive a BRAND NEW CPU with bent pins?

No

 

[StrangerGuy]

If I ever bought a brand new CPU with bent pins, that thing is going straight for RMA, whether it works or not.

 

[Budman]

Should have bought Canadian.

Who know what they did with it at the border.

 

[forumposter32]

It was pressed against a very hard piece of black foam which is why I think the pins were bent. Everything is OK now. But, I turned around a pair of binoculars to look at it at an almost microscopic level. And I couldn't hold the binoculars at the same time I was working on it. So, it was excessively difficult to bend the pins back. I even went too far with one pin and had to bend it back in.

Talk about a strange experience. I finally got something that won't give me a hard time in UT2004 though. Boy, the power that game requires. And if you look at benchmarks at xbitlabs, you'll see it's totally CPU dependant man! Without AA, practically all video cards are at the same speed. And since it's not multithreaded, you need to find the most powerful single core CPU for it. Well, anyway...

 

[ronach]

Ever work in a factory making or assembling products for use by the general public ? Some of those people don't give a rats azz about the end user, just their paychecks, that's why some type of quality control is implemented, BUT, they usually don't do a 100% inspection of ALL parts. You received one that slipped thru QC, fortunately, you were able to fix it and use it. Think about this when you either are in/or going to be in the work force. What you do today, will affect someone else tomorrow.

You could have RMA'd your cpu, and it would have been legal, but I don't see any problems with it down the road due to the bent pins, as long as it wasn't dented or showed any other signs of abuse.

 

[Topweasel]

Originally posted by: forumposter32
It was pressed against a very hard piece of black foam which is why I think the pins were bent. Everything is OK now. But, I turned around a pair of binoculars to look at it at an almost microscopic level. And I couldn't hold the binoculars at the same time I was working on it. So, it was excessively difficult to bend the pins back. I even went too far with one pin and had to bend it back in.

Talk about a strange experience. I finally got something that won't give me a hard time in UT2004 though. Boy, the power that game requires. And if you look at benchmarks at xbitlabs, you'll see it's totally CPU dependant man! Without AA, practically all video cards are at the same speed. And since it's not multithreaded, you need to find the most powerful single core CPU for it. Well, anyway...

Actually that hard black foam is a normal way of shipping all OEM CPUs, The Problem is your need a good amount of pressure to break the skin of it. The proper way is to push strait down, but it appears they may have attempted to twist it in or slipped and aplied pressure unevenly. That is why even if I am using a different HSF fan combo I always buy retail. With OEM CPUs you have processors traveling around freely in trays, and always take a chance when buying from a small store that the employees tested it for overclocking ability for personal perchase which just about removes the chance of getting the golden egg of a batch.

 

[redhatlinux]

There is no such thing as 'legal' RMA. With OEM products the seller sets the rules. They can refuse ANYTHING that they want to. Was your supplier an Official AMD reseller or are they grey area?? How do you know that you did not bend the pins while extracting the cpu from the foam, its easy if you don't pull the cpu precisely square to the foam. Secondly, the hassle of sending the cpu back through customs would not be worth the effort unless the cpu was DOA.

 

[forumposter32]

I didn't know you could bend the pins by the way you removed the black foam.

You're right about the return policy. I put a CPU on eBay and crapped my pants when I saw the return policy. It stated 2 weeks from the date of the invoice for CPUs that are discontinued. socket 754 may not be discontinued, but the socket As are. Darn, I lost $60 CDN by re-selling that XP 3200+ anyway. And I was biting my nails while waiting for feedback from the buyer. I had told him I could guarantee it. Although I found out later I could not. I'm glad he liked it.

 

[Hyperlite]

PSA: Use a mechanical pencil to bend pins back. stick the pin in the barrel, its pretty simple.

but yeah, you should have just RMA'd it.

 

[forumposter32]

I used a transparent ruler to do it.

Too late for RMA. But, I do find something peculiar. I know I only have a Gigabyte Neon Cooler 8 with the white junk thermal paste, but I can see my CPU temp go from 33'C (or lower if the room temperature is real low) to freakin' 48'C RIGHT after playing UT2004.

 

[Pr0d1gy]

Originally posted by: ronach
Ever work in a factory making or assembling products for use by the general public ? Some of those people don't give a rats azz about the end user, just their paychecks, that's why some type of quality control is implemented, BUT, they usually don't do a 100% inspection of ALL parts. You received one that slipped thru QC, fortunately, you were able to fix it and use it. Think about this when you either are in/or going to be in the work force. What you do today, will affect someone else tomorrow.
You could have RMA'd your cpu, and it would have been legal, but I don't see any problems with it down the road due to the bent pins, as long as it wasn't dented or showed any other signs of abuse.

Then they should pay those people better & quit riding their 4sses about some crummy component building job that doesn't pay jack sh1t to begin with, right? Cut it out with your pretentious BS about what people do & do not need to do or think about.

Oh and....

Thank you, have a nice day...

 

[forumposter32]

Funny comment since I'm looking for a job right now. (At least sort of. I printed out my resume today after finding my word file on it. Boy, why does it take courage to go out and look for a job?)