Ever broken a DIMM socket this easily?!

CZroe

Lifer
Jun 24, 2001
24,195
857
126
A friend just put together a system based on my recomendations... An Asus A7N8X-E Deluxe + AMD Athlon XP Mobile Barton 2400+ with a BFG 6800GT OC.

He was reusing too much crap from his old system, including a single stick of DDR266. I told him that it did him no good to run at 400FSB with single-channel DDR266, so I let him borrow a couple sticks of DDR266 to try in dual-channel mode.

He said it wasn't working so I went over to his house to see what was up. He was mixing his old memory so I reorganized the DIMMs in the socket and removed his.

Everything was great. I attempted to reinsert his into the third slot and applied very little pressure. The PC was in my lap and I had very good visibility, a perfectly straight and aligned DIMM module and comfortable access to the slot, but instead of going DOWN into the slot, it tilted sideways, breaking two blue pieces of plastic on the side of the socket. Of course, it was still possible to mount the DIMM and the socket still works but it was actually infuriating that so little pressure in a socket that was PERFECTLY lined up could do this. This was NO fault of my own. The broken plastic was still barely attached (Dangling on the side of the socket by impossibly thin bits of plastic) and could not be pressed back into their original position while a DIMM was inserted. This leaves me to believe that the socket is shaped wrong for this module (Which was previously plugged into a different and different colored socket on the same board).

Needless to say, I had to endure half-serious comments from my friend about me "breaking" stuff on his brand new board as soon as I get my hands on it. It seems like he might be serious/dissapointed enough to want a replacement, even though there is nothing functionally wrong with it and he may have the right to demand one... I mean, I have NEVER seen or heard of DIMM sockets being so flimsy and weak. I've put untold amount of pressure that were REQUIRED to insert some modules in other boards. I've seen broken IDE connector plastic (With still-functional pins) but that's a little more understandable. This really does seem like a flaw in the board's socket design or something (Brittle plastic formula?). I was being very gentle. Even though it's something functionally trivial, should we be able to get an exchange if he really does want a replacement? I mean, it doesn't matter if it's still functional... If he decided to sell his new board as being very new, it would help it to say it has broken DIMM slots and because the manufacturer is certainly responsible in some way, they should replace it! We ordered from Newegg.com. I'd expect every socket to be broken soon if they are the same strength/quality. I had not even begin to force anything.
 

Lonyo

Lifer
Aug 10, 2002
21,938
6
81
You think that's bad?
My Abit KR7A arrived with a broken DIMM slot. The end where the thing to hold the DIMM is had come off. Not the little bit of plastic, but about 5mm of the end of the DIMM, including the holder bit.
Luckily it was a 4 DIMM slot mobo, for Athlons, and I only had 2 sticks anyway, so I just kept it.
 

DrCool

Senior member
Aug 3, 2001
871
0
76
that is very interesting..

i'm not quite sure what mean, the socket cracked in half, but still works? do you have a picture that would better explain?

I love dealing with the OEM heatsinks with the single socket tab, you go to remove them, and they are designed so poorly, you either brake the middle tab, or smash the PCB with your screwdriver.. usually i'm lucky enough to brake the middle tab.. which isn't a big deal, as long as you find a heatsink with the 3 socket tab to replace it..
 

LTC8K6

Lifer
Mar 10, 2004
28,520
1,575
126
Sounds like it was already cracked to break so easily. I think maybe you just finished breaking it, it was already started.
 

Fern

Elite Member
Sep 30, 2003
26,907
174
106
Originally posted by: LTC8K6
Sounds like it was already cracked to break so easily. I think maybe you just finished breaking it, it was already started.

Agreed. Based on what the OP says I think an RMA request is legitimate.

Fern
 

newParadigm

Diamond Member
Jul 30, 2003
3,667
1
0
Yeah they'll replace it, just tell them you were putting it in and then it broke, make sure you let them know you are not a novice.