In gratitude for your patience, we will give an extra pool of skillpoints to all accounts (paying and trial) that were active at the beginning of this downtime, on one character per account. This skillpoint pool will be appropriately sized for the downtime time frame, universal across all accounts regardless of character attributes/implants and may be applied as each player wants.
This will be done through a new system in the development pipeline, currently scheduled for deployment next Tuesday’s patching opportunity* during regularly scheduled downtime. Since it has been “hot dropped” into the development plans, we will be providing step-by-step instructions for how to use it as soon as possible.