Epson 610 AIO printer keeps saying there is paper jam.

[mxnerd]

But I'm pretty sure there is none!

I'm the only one using this machine, and there is not even a small piece of paper was torn away from feed paper. Didn't see any paper in the feeder or in the machine.

Turn off the machine several times and no use.

Some help will be appreciated.

 

[Mike64]

Either open up the printer as wide as you can without actually taking it apart and try to find, or find the service manual and identify, whatever sensor(s) get set off to indicate a jam and make sure it's not physically jammed in the "on" position or if it's optical, not dirty or otherwise occluded? And if that doesn't help, see if you can easily check it/them for an electrical fault? You could also just try indiscriminately blasting all the nooks and crannies with an air can first, in case dust or the printer equivalent of "hanging chads" have accumulated in a bad spot...

 

[mikeymikec]

Did you check beneath where the ink cartridges rest?

 

[pcgeek11]

Or you could just have a defective paper sensor somewhere in the paper path and it indicates there is a jam.

 

[mxnerd]

Tried what Gottaride recommended here https://www.fixyourownprinter.com/posts/69523

Can't never make the level vertical and actually the ink cartridge is already all the way to the right, I can't push it any further.

and tried this

The cartridge look a bit similar, but I also not able to pull the white holder up then reseated it like the one shown in the video.

In the video, there is one white pin. In my 610, there are 2 pins.

 

[mikeymikec]

So push it to the left then To do that, you may have to pull the power while the cartridge assembly is moving about, because in my experience with with Epson printers there tends to be a lock facility to stop the cartridge assembly moving when it's in the resting position (probably to reduce the chances of busting it in transit).

 

[mxnerd]

So push it to the left then To do that, you may have to pull the power while the cartridge assembly is moving about, because in my experience with with Epson printers there tends to be a lock facility to stop the cartridge assembly moving when it's in the resting position (probably to reduce the chances of busting it in transit).

Already tried that several times earlier, didn't help.

 

[mikeymikec]

Fair enough; I think the one time that it helped me wasn't actually when the printer reported a paper jam but some general error every time it was switched on.