Email problem :(

[Lonyo]

I got an "upgraded" service, that said I would keep my old email address, but for the past few days I have been unable to access it.

It worked fine for about 3 weeks or so, but now has stopped.

Outlook Express error message. Means nothing to me really, I was windering if anyone could suggest anything, or should I just contact customer help? I haven't tried a different email program yet, should I do that?

Thanks for any help. L

 

[MrChad]

Your best bet is to contact your ISP's customer service. It sounds like your mail server address has been changed/switched. Perhaps you can check the ISP website for up-to-date mail connection information to make sure your settings match up.

 

[Lonyo]

Return-path: <***********>
Received: from root by finn.vip.uk.com with local (Exim 4.10)
id 19c9Va-0004Ki-00
for breathetech@affinitycustomercare.co.uk; Mon, 14 Jul 2003 21:01:14 +0100
Received: from ************ ([64.4.23.37] helo=hotmail.com)
by finn.vip.uk.com with esmtp (Exim 4.10)
id 19c9VY-0004I5-00
for support@breathe.com; Mon, 14 Jul 2003 21:01:12 +0100
Received: from mail pickup service by ******** with Microsoft SMTPSVC;
Mon, 14 Jul 2003 11:59:10 -0700
Received: from 80.225.12.36 by ************* with HTTP;
Mon, 14 Jul 2003 18:59:10 GMT

Can't send any messages to their tech support 🙁

Could their entire email thing be messed up?

 

[Mavrick007]

Can you call them to find out what is wrong? Try their website if you can to see any news or email setting changes like MrChad said.

 

[kursplat]

they probably reset your password when they setup the new account.
good luck

 

[Mucman]

can you telnet to the mail servers on port 110?

 

[Mavrick007]

Originally posted by: kursplat
they probably reset your password when they setup the new account.
good luck

It looks like their email addy is down or changed cause it seems that he tried to email them from hotmail

Received: from ************ ([64.4.23.37] helo=hotmail.com)