Email connection problems

dracan

Junior Member
Nov 29, 2004
19
0
0
I'm having troubles with my email. I use uk2.net as my email service provider, and my ISP is Demon Internet. When I try to check my email at home (both via pop3 and the website mail.uk2.net), is fails to connect. If I try from my work (which is just around the corner and uses the same ISP and exchange), it works fine.

Here are the results of a tracert from both work and home:

http://dracan.x-1.net/tracert.txt
http://dracan.x-1.net/tracert_work.txt

I've tried contacting Demon about it - but they say that it's not within their networks, and is the fault of uk2.net's servers. I've tried contacting uk2.net, and they say that it can't be their servers if I can connect from work fine. I had this problem for a couple of weeks, then I went on holiday over Christmas, and it was working when I got back. It has now however just started doing exactly the same thing.

Any ideas what I can try now?

Thanks for any help with this,
Regards,
Dan.
 

dracan

Junior Member
Nov 29, 2004
19
0
0
Just incase anyone's interested - it turned out to be my router. A reboot of the router fixed the problem. This is why it was working when I got back from holiday - we unplugged everything when we went.