wluk,
I don't believe I ever ordered any checks. I think it was an option when opening the account. If it wasn't, and you remember for sure, call and bitch and get a credit.
I hardly write any checks, esp with the online bill payment, no need to.
In addition, I have another account with charterone, enegergized checking, which pays 3.45% APR.
Beats the 0% with citibank.
For me, the citibank acct was strickly to get the $150, on day 91, i walk in there and close the account.