Muse
Lifer
I don't do a lot of returns but I've done lots of business on Ebay, even sold stuff, but haven't in years.
I bought a DVD off Ebay on Xmas. Didn't do much research before doing so. Once I did I realized it wasn't a good idea for me. DVD was a Pan and Scan of Rob Reiner's "Misery." I didn't realize it was Pan and Scan until after buying it. There are a bunch of releases, it turns out best is Kino Lorber 4K BR, 2021 release. I ordered that off Amazon and initiated a return on the Pan and Scan DVD. IIRC, the seller's return policy was 30 days, buyer pays return shipping.
I initiated the return on Dec. 30. Got an email from eBay immediately saying:
You'll receive a return shipping label by Jan 5.
I never got that email with link to free shipping label. I did get a full refund for my purchase price via Paypal, which was under $10 including tax, shipping had been free.
I never opened the package of the DVD. I figured I'd put the promised shipping label over the one on the package and drop the package in a USPS mailbox.
AI had told me that would work.
AI had also had me thinking that the refund would be minus the cost of the to-me free shipping label, and that that would be less than the cost of buying a shipping label at USPS post office. Best of all, I figured that this arrangement would save me going in person to the post office.
At the moment I'm in limbo on this. I see nothing in my messages at Ebay or in emails from them telling me about sending the DVD back! I could message the seller, but that seems strange to me. Is there a way I can pay for an eBay shipping label and get linked to it so I can print it out at home? I don't see at Ebay a way to probe for a solution. I could just go to the post office and buy a label and be done with it. Is that the best idea?
I bought a DVD off Ebay on Xmas. Didn't do much research before doing so. Once I did I realized it wasn't a good idea for me. DVD was a Pan and Scan of Rob Reiner's "Misery." I didn't realize it was Pan and Scan until after buying it. There are a bunch of releases, it turns out best is Kino Lorber 4K BR, 2021 release. I ordered that off Amazon and initiated a return on the Pan and Scan DVD. IIRC, the seller's return policy was 30 days, buyer pays return shipping.
I initiated the return on Dec. 30. Got an email from eBay immediately saying:
You'll receive a return shipping label by Jan 5.
I never got that email with link to free shipping label. I did get a full refund for my purchase price via Paypal, which was under $10 including tax, shipping had been free.
I never opened the package of the DVD. I figured I'd put the promised shipping label over the one on the package and drop the package in a USPS mailbox.
AI had told me that would work.
AI had also had me thinking that the refund would be minus the cost of the to-me free shipping label, and that that would be less than the cost of buying a shipping label at USPS post office. Best of all, I figured that this arrangement would save me going in person to the post office.
At the moment I'm in limbo on this. I see nothing in my messages at Ebay or in emails from them telling me about sending the DVD back! I could message the seller, but that seems strange to me. Is there a way I can pay for an eBay shipping label and get linked to it so I can print it out at home? I don't see at Ebay a way to probe for a solution. I could just go to the post office and buy a label and be done with it. Is that the best idea?
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