- Jul 11, 2001
- 40,876
- 10,223
- 136
I bought an item on eBay, and bought two of the same item on two separate auctions from the same buyer that ended a few hours apart one evening, two weeks ago today (March 21, 2005). I figured I should probably get and make sure I was happy with the first before bidding on the other but then just decided to chance it. The vendor has pretty good feedback, 99.3% with a score of 1626. I got both for the minimum bid of $3.50, but shipping was a little steep at $8, for a total after CA tax of 10.78 each. I sent the vendor an email to make sure she understood that I'd bid on and won two separate items and wouldn't mistakenly think the second referred to the same item. I got an immediate reply saying they would ship ASAP, and they did. When I got the items I checked them out...
EBay item LCD Digital Clock Alarm Timer Thermometer w/Hygrometer
I immediately realized that I couldn't be happy with these items. They were both the same in that the temperature reading was not only several degrees off, but the temperature reading would jump around wildly, usually by 6, sometimes 8 degrees Fahrenheit. They never showed anything like the correct temperature. I also tested the hygrometer of one of them and it was useless in that department too. As can be seen in the listing, the vendor says she will replace a defective item if returned within 5 days. I immediately packed up the items and sent them back to the return address on the packages (no return address could be found in the listings), composed and sent a letter explaining that the items were defective and that I believed the problem to be in the design of the items, not in the particular items. I included this letter with the returned items and also sent it immediately to the vendor in an email. I said I'd accept a substitute item or items of some kind, paying any adjustments. This vendor sells many different kinds of digital thermometers and many other items, some of which are of some interest to me, for instance various kinds of LED flashlights.
However, the vendor has appeared to ignore me. She didn't answer my emails, apparently didn't send me replacement items. I have heard nothing. I got her phone number through eBay and figure I'll attempt to talk to her today. I figure she should have received the returned items 6-7 days ago. I anticipate an Asian who has limited English. I figure before calling her, I'll have an idea or two of items I would take instead of what I originally ordered.
This vendor works out of a warehouse and evidently has at least two different eBay handles, so I figure I can maybe choose from both sets of vendor item lists (the other is goldenpsx), but this is a bit academic until I can communicate with the vendor, I suppose.
Where do I stand here? Thanks for your help, any information.
EBay item LCD Digital Clock Alarm Timer Thermometer w/Hygrometer
I immediately realized that I couldn't be happy with these items. They were both the same in that the temperature reading was not only several degrees off, but the temperature reading would jump around wildly, usually by 6, sometimes 8 degrees Fahrenheit. They never showed anything like the correct temperature. I also tested the hygrometer of one of them and it was useless in that department too. As can be seen in the listing, the vendor says she will replace a defective item if returned within 5 days. I immediately packed up the items and sent them back to the return address on the packages (no return address could be found in the listings), composed and sent a letter explaining that the items were defective and that I believed the problem to be in the design of the items, not in the particular items. I included this letter with the returned items and also sent it immediately to the vendor in an email. I said I'd accept a substitute item or items of some kind, paying any adjustments. This vendor sells many different kinds of digital thermometers and many other items, some of which are of some interest to me, for instance various kinds of LED flashlights.
However, the vendor has appeared to ignore me. She didn't answer my emails, apparently didn't send me replacement items. I have heard nothing. I got her phone number through eBay and figure I'll attempt to talk to her today. I figure she should have received the returned items 6-7 days ago. I anticipate an Asian who has limited English. I figure before calling her, I'll have an idea or two of items I would take instead of what I originally ordered.
This vendor works out of a warehouse and evidently has at least two different eBay handles, so I figure I can maybe choose from both sets of vendor item lists (the other is goldenpsx), but this is a bit academic until I can communicate with the vendor, I suppose.
Where do I stand here? Thanks for your help, any information.
Facebook
Twitter