ebay problem

vshah

Lifer
Sep 20, 2003
19,003
24
81
guy bought cable for $1, shipping $4. i get his address, shipit to him (comes to $4.30 but oh well)

package comes back to me with a "no forwarding address on file" notice.

he wants me to send the package again, but will not pay for additional shipping, and insists the original address is correct.

what should i do?

-Vivan
 

conjur

No Lifer
Jun 7, 2001
58,686
3
0
Postage due.

;)


BTW, another reason I never try to sell anything worth less than $25.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
Originally posted by: conjur
Postage due.

;)


BTW, another reason I never try to sell anything worth less than $25.

err what do you mean by "postage due?"
i sold an xbox video cable for $1, it was my first sale, and i was trying to get the hang of it on a small item. guess i'm outta luck :(

-Vivan
 

imported_Nail

Senior member
May 23, 2004
218
1
0
Check every link and fill out every form on eBay's website relating to the problem, file with Square Trade.

BTW, another reason I never try to sell anything worth less than $25.
You need to sell them a thousand at a time to make any real cash.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
wait so did this other guy do something wrong? he insists the address i used is correct...
 

conjur

No Lifer
Jun 7, 2001
58,686
3
0
Originally posted by: vshah
wait so did this other guy do something wrong? he insists the address i used is correct...
I'd tell him either he foots the bill for additional shipping or you file non-paying bidder on him.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
Originally posted by: conjur
Originally posted by: vshah
wait so did this other guy do something wrong? he insists the address i used is correct...
I'd tell him either he foots the bill for additional shipping or you file non-paying bidder on him.

i guess thats what I will do. I'm just weary because he paid almost instantly the first time, has had good comm. all through. I don't want to seem like a jackass, but i guess i have to cover my ass...

thanks for the advice,

-Vivan
 

IBuyUFO

Golden Member
Oct 9, 1999
1,717
0
76
I personally would just eat the shipping cost and keep good relation with your bidder. It's not his fault though because it could easily be the post office, fedex, or ups. one time I bought something online and when I checked the shipping status it said they were unable to deliver the package because the address didn't exist even though they've delivered to my work before.
 

Yo Ma Ma

Lifer
Jan 21, 2000
11,635
2
0
I think you can check the validity of the address at the post office, before you ship again.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
Originally posted by: IBuyUFO
I personally would just eat the shipping cost and keep good relation with your bidder. It's not his fault though because it could easily be the post office, fedex, or ups. one time I bought something online and when I checked the shipping status it said they were unable to deliver the package because the address didn't exist even though they've delivered to my work before.

normally i wouldn't mind doing this, and it was my first thought, but the item itself only sold for $1.00....i'd rather refund him that amount and be done with it...
 

Wuffsunie

Platinum Member
May 4, 2002
2,808
0
0
Add in a clear scan/picture of the package with address and return label clearly visible so he knows you have a legit complaint and are not trying to sucker him for more shipping.
 

vshah

Lifer
Sep 20, 2003
19,003
24
81
Originally posted by: Wuffsunie
Add in a clear scan/picture of the package with address and return label clearly visible so he knows you have a legit complaint and are not trying to sucker him for more shipping.

good idea
 

T2T III

Lifer
Oct 9, 1999
12,899
1
0
Originally posted by: dartworth
Ship it first class instead of Priority Mail too...

Heck, on the 2nd shipping attempt, I'd just use the media rate. Cheaper than 1st class.