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ebay problem

vshah

vshah

Lifer
guy bought cable for $1, shipping $4. i get his address, shipit to him (comes to $4.30 but oh well)

package comes back to me with a "no forwarding address on file" notice.

he wants me to send the package again, but will not pay for additional shipping, and insists the original address is correct.

what should i do?

-Vivan
 
Originally posted by: conjur
Postage due.

😉


BTW, another reason I never try to sell anything worth less than $25.
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err what do you mean by "postage due?"
i sold an xbox video cable for $1, it was my first sale, and i was trying to get the hang of it on a small item. guess i'm outta luck 🙁

-Vivan
 
Check every link and fill out every form on eBay's website relating to the problem, file with Square Trade.

BTW, another reason I never try to sell anything worth less than $25.
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You need to sell them a thousand at a time to make any real cash.
 
Originally posted by: vshah
wait so did this other guy do something wrong? he insists the address i used is correct...
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I'd tell him either he foots the bill for additional shipping or you file non-paying bidder on him.
 
Originally posted by: conjur
Originally posted by: vshah
wait so did this other guy do something wrong? he insists the address i used is correct...
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I'd tell him either he foots the bill for additional shipping or you file non-paying bidder on him.
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i guess thats what I will do. I'm just weary because he paid almost instantly the first time, has had good comm. all through. I don't want to seem like a jackass, but i guess i have to cover my ass...

thanks for the advice,

-Vivan
 
I personally would just eat the shipping cost and keep good relation with your bidder. It's not his fault though because it could easily be the post office, fedex, or ups. one time I bought something online and when I checked the shipping status it said they were unable to deliver the package because the address didn't exist even though they've delivered to my work before.
 
Originally posted by: IBuyUFO
I personally would just eat the shipping cost and keep good relation with your bidder. It's not his fault though because it could easily be the post office, fedex, or ups. one time I bought something online and when I checked the shipping status it said they were unable to deliver the package because the address didn't exist even though they've delivered to my work before.
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normally i wouldn't mind doing this, and it was my first thought, but the item itself only sold for $1.00....i'd rather refund him that amount and be done with it...
 
Add in a clear scan/picture of the package with address and return label clearly visible so he knows you have a legit complaint and are not trying to sucker him for more shipping.
 
Originally posted by: Wuffsunie
Add in a clear scan/picture of the package with address and return label clearly visible so he knows you have a legit complaint and are not trying to sucker him for more shipping.
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good idea
 
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