Seems like everything is going to be fine. Here is an email I just got from the boyfriend...
"Chris,
Thank you very much for responding to me. My girlfriend has not
been
getting the e-mails and I am sorry for the e-mail. Im sure you could
understand my frustration as I have not heard anything and still have
not
recieved my book. I have already tried asking the campus mail and they
have
just shrugged their shoulders like a bunch of dumb bastards, and if you
have
shipped it as you say I will hold back the negative rating. I wil try
and
contact somone higher up in the mailing system and see if I can locate
the
package. They have been known to be incompetent before but the reason I
e-mailed you was because my girlfriend still had not recieved any
e-mail
from you. Something could be messed up with her address. But at any
rate,
thank you for the $5 refund and going through the trouble to look up my
e-mail address on the NAU directory. Have a good weekend Chris and I
will
notify you when I recieve the book.
Thanks again,
Jon"
THANKS AGAIN FOR ALL YOUR HELP GUYS!